UUNET service
Bradley Corner
bac at nefmls.com
Mon Apr 15 14:17:49 UTC 2002
Thanks for all the 'wonderful' input. I guess most of you feel that the
attitude of UUNET is appropriate. When I read responses on NANOG I am
utterly surprised by the total lack of professionalism. I have always
prided myself on my education and experience and my Professional
attitude towards my peers. I guess I am just being naive.
I do agree that the problem is with one of UUNET's customers. I,
however, think that UUNET should proactively call there customer to
resolve network issues.
When I purchase services from a network provider one of my conditions is
that they monitor my connection to them and report to me issues that
could affect my connection. In fact I feel that they should notify me of
problems that persist longer than five minutes. Otherwise my business is
affected in an adverse way.
Therefore, I feel that they should simply have asked who the problem was
with. I would have told them and sent them a traceroute (I feel that
more info is better info, my opinion, take it with a grain of salt if
you wish.) and they simply would have said 'thank you'.
Bradley Corner
Northeast Florida Multiple Listing Service, Inc.
7801 Deecreek Club Rd Ste 1
Jacksonville FL 32217
(904) 394-9494
-----Original Message-----
From: Bradley Corner [mailto:bac at nefmls.com]
Sent: Friday, April 12, 2002 4:05 PM
To: (nanog at merit.edu)
Subject: UUNET service
I tried to notify UUNET at their 800-900-0241 number that there was a
loop in their network. They told me that if I didn’t have an account
with them they were not interested in any information that I may have
had for them. I stated that I was just calling so that they could pass
the information onto an engineer. He repeated himself saying if you do
not have an account with us I will not do anything with the information.
I guess they think they run the internet and us small ISPs couldn’t
possibly know anything...
In case someone at UUNET reads this here is the traceroute.
==================================================
=== VisualRoute report on 12-Apr-02 3:04:18 PM ===
==================================================
Report for online.mmsi-usa.com [162.33.138.132]
Analysis: The routing loop (65.195.230.218 / 162.33.130.4 /
162.33.128.249 / 205.197.182.201 / 162.33.138.129 / 65.195.230.217)
starting in
hops 12-17 is not allowing IP packets to get to their destination.
------------------------------------------------------------------------
------------------------------------------------------------------------
-----------------------------
| Hop | %Loss | IP Address | Node Name
| Location | Tzone | ms | Graph | Network
|
------------------------------------------------------------------------
------------------------------------------------------------------------
-----------------------------
| 0 | | 10.100.15.40 | BRADLEY.nefmls.com
| ... | | | | (private use)
|
| 1 | | 209.12.49.1 | -
| ?Jacksonville, FL 32256 | | 1 | x | Northeast
Florida MLS |
| 2 | | 206.222.124.121 | -
| ?Herndon, VA 20165 | | 3 | x | e.spire
Communications, Inc. |
| 3 | | 206.222.126.77 | washing2-dc-a5-0-0-10.rt.espire.net
| - | | 27 | x-- | e.spire
Communications, Inc. |
| 4 | | 206.222.127.118 | reston-va-1-pos0-0-0.rt.espire.net
| - | | 37 | x--- | e.spire
Communications, Inc. |
| 5 | | 198.32.187.97 | mae-east-level3.com
| Vienna, VA, USA | | 133 | --x- | Exchange Point
Blocks |
| 6 | | 64.159.18.98 | ae0-54.mp2.Washington1.Level3.net
| Washington, DC, USA | -05:00 | 137 | -x--- | Level 3
Communications, Inc. |
| 7 | | 64.159.0.110 | so-0-0-0.mp1.Philadelphia1.Level3.net
| Philadelphia, PA, USA | -05:00 | 147 | -x------ | Level 3
Communications, Inc. |
| 8 | | 64.159.0.150 |
gige9-0.hsipaccess2.Philadelphia1.Level3.net | Philadelphia, PA, USA |
-05:00 | 137 | -x---- | Level 3 Communications, Inc. |
| 9 | | 63.208.101.158 | unknown.Level3.net
| - | | 147 | -x------- | Level 3
Communications, Inc. |
| 10 | | 162.33.162.25 | 401n--30th-st--phily.coretel.net
| ?Annapolis, MD 21401 | | 139 | --x---- | Core
Communications, Inc. |
| 11 | 10 | 162.33.162.29 | baltamtrak-p.highway.coretel.net
| ?Annapolis, MD 21401 | | 146 | -x------ | Core
Communications, Inc. |
| 12 | | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 142 | -x---- | UUNET
Technologies, Inc. |
| 13 | | 162.33.130.4 | i97.toad.net
| ?Woodbridge, NJ 07095 | | 124 | --x-- | RAM
Communications Consultants, Inc. |
| 14 | | 162.33.128.249 | tiara-2-balto.ds1.toad.net
| ?Woodbridge, NJ 07095 | | 134 | -x---- | RAM
Communications Consultants, Inc. |
| 15 | | 205.197.182.201 | max2.toad.net
| ?Severna Park, MD 21146 | | 146 | -x-- | ToadNet, Inc.
|
| 16 | | 162.33.138.129 | mmsi-cpe.dsllan.toad.net
| ?Woodbridge, NJ 07095 | | 198 | -x--- | RAM
Communications Consultants, Inc. |
| 17 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 147 | x-- | UUNET
Technologies, Inc. |
| 18 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 154 | -x---- | UUNET
Technologies, Inc. |
| 19 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 154 | -x-- | UUNET
Technologies, Inc. |
| 20 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 170 | --x--- | UUNET
Technologies, Inc. |
| 21 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 131 | -x-- | UUNET
Technologies, Inc. |
| 22 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 150 | -x--- | UUNET
Technologies, Inc. |
| 23 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 159 | -x- | UUNET
Technologies, Inc. |
| 24 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 171 | -x--- | UUNET
Technologies, Inc. |
| 25 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 169 | -x- | UUNET
Technologies, Inc. |
| 26 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 188 | -x---- | UUNET
Technologies, Inc. |
| 27 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 169 | x-- | UUNET
Technologies, Inc. |
| 28 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 191 | x----- | UUNET
Technologies, Inc. |
| 29 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 179 | x--- | UUNET
Technologies, Inc. |
| 30 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 188 | -x---- | UUNET
Technologies, Inc. |
| 31 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 179 | -x-- | UUNET
Technologies, Inc. |
| 32 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 163 | x | UUNET
Technologies, Inc. |
| 33 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 184 | -x- | UUNET
Technologies, Inc. |
| 34 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 168 | -x | UUNET
Technologies, Inc. |
| 35 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 166 | -x | UUNET
Technologies, Inc. |
| 36 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 185 | -x- | UUNET
Technologies, Inc. |
| 37 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 161 | -x | UUNET
Technologies, Inc. |
| 38 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 210 | --x | UUNET
Technologies, Inc. |
| 39 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 152 | -x | UUNET
Technologies, Inc. |
| 40 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 167 | -x | UUNET
Technologies, Inc. |
| 41 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 176 | -x | UUNET
Technologies, Inc. |
| 42 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 164 | x | UUNET
Technologies, Inc. |
| 43 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 173 | x | UUNET
Technologies, Inc. |
| 44 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 158 | -x | UUNET
Technologies, Inc. |
| 45 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 168 | x | UUNET
Technologies, Inc. |
| 46 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 166 | x | UUNET
Technologies, Inc. |
| 47 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 159 | x | UUNET
Technologies, Inc. |
| 48 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 140 | x- | UUNET
Technologies, Inc. |
| 49 | 60 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 145 | x- | UUNET
Technologies, Inc. |
| 50 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 170 | -x | UUNET
Technologies, Inc. |
| 51 | 70 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 137 | x- | UUNET
Technologies, Inc. |
| 52 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 133 | x- | UUNET
Technologies, Inc. |
| 53 | 60 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 142 | x- | UUNET
Technologies, Inc. |
| 54 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 147 | x- | UUNET
Technologies, Inc. |
| 55 | 60 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 143 | x- | UUNET
Technologies, Inc. |
| 56 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 156 | -x | UUNET
Technologies, Inc. |
| 57 | 60 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 167 | -x | UUNET
Technologies, Inc. |
| 58 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 167 | -x | UUNET
Technologies, Inc. |
| 59 | 60 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 170 | -x | UUNET
Technologies, Inc. |
| 60 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 174 | -x | UUNET
Technologies, Inc. |
| 61 | 70 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 173 | -x | UUNET
Technologies, Inc. |
| 62 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 178 | -x | UUNET
Technologies, Inc. |
| 63 | 60 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET
| Baltimore, MD, USA | -05:00 | 186 | -x | UUNET
Technologies, Inc. |
| 64 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net
| - | | 183 | x- | UUNET
Technologies, Inc. |
| ... | | |
| | | | |
|
| ? | | 162.33.138.132 | online.mmsi-usa.com
| ?Woodbridge, NJ 07095 | | | | RAM
Communications Consultants, Inc. |
------------------------------------------------------------------------
------------------------------------------------------------------------
-----------------------------
Roundtrip time to 65.195.230.218, average = 183ms, min = 152ms, max =
210ms -- 12-Apr-02 3:04:18 PM
Bradley Corner
Northeast Florida Multiple Listing Service, Inc.
7801 Deecreek Club Rd Ste 1
Jacksonville FL 32217
(904) 394-9494
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