The backbone that sucks least?

Wed Sep 26 08:09:58 UTC 2001

On 25 Sep 2001, Paul Vixie wrote:

>
>
> > Of those, who sucks least?  Does paying extra for UUNET actually get you
> > anything extra (better customer service, better billing/accounting service,
> > better trouble ticket tracking and reporting)?
>
> i've just got to say that uunet's monitoring and trouble ticketing is Great.
> i don't know whether their backbone is good or not, but their proactive
> monitoring and subsequent issue tracking is just Great, that's all, Great.
> whoever set it up should definitely buy themselves a cigar, or whatever.
>

Paul,

 Would you say UUNET handling of (non-direct customer) abuse complaints
tracking to be great as well ?

 If the answer to the above Q is yes would said tracking be the same for
less well known net.persons than you ?

Thanks,
	Rafi

-- 
Rafi Sadowsky                                   rafi at oumail.openu.ac.il
Network/System/Security  VoiceMail: +972-3-646-0592   FAX: +972-3-646-0454
       Mangler ( :-)      |  FIRST-REP for ILAN-CERT(CERT at CERT.AC.IL)
Open University of Israel |  (PGP key -> )  http://telem.openu.ac.il/~rafi