Worldcom recovery efforts

Thu Sep 20 13:54:06 UTC 2001

We had problems with a worldcom T1 in Staten Island, which were resolved
fairly quickly (no dispatch). Another ticket last week was resolved quickly
(no lmi on that same circuit). 

I have not been able to get an AT&T dispatch (Verizon) to a location near
Boston..

Lee

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-----Original Message-----
From: Sean Donelan <sean at donelan.com>
To: nanog at merit.edu <nanog at merit.edu>
Sent: Thu Sep 20 03:38:36 2001
Subject: Worldcom recovery efforts

How are Worldcom's recovery efforts progressing?  I've talked
to several people with Worldcom circuits down since last week.
While its understandable, I've heard about almost every other
carrier restoring circuits except Worldcom.  After Tuesday,
everyone told me Worldcom has been doing an excellent job
answering the phone. But no one seems to know if Worldcom is
or isn't restoring customer (i.e non-emergency) circuits yet.
One customer called AT&T and had a brand-new circuit installed
this week.  Their Worldcom circuit is still down.

If Worldcom is still operating in emergency mode, I can understand
why things are delayed.  But a couple of people asked me should
they continue to wait for Worldcom to fix the circuits, or did
they sustain more damage than has been reported, and they should
start making arrangements with other carriers.