ATM failure - No the other kind of ATM

Wed Sep 5 21:31:00 UTC 2001

Better wild guess. This weekend Citibank was merging with EAB, and was 
trying to merge the
two ATM networks...I assume this problem is dealing with trying to merge 2 
disparate networks.

Reid

At 02:18 PM 9/5/2001 -0700, Rowland, Alan  D wrote:

>Folk,
>
>The story I read referred to a software glitch resulting from unusually high
>volume over the Labor Day weekend.
>
>Most ATMs use OS2 (stand around one until the maintenance person re-boots
>it).
>
>My WAG (wild a** guess) is a fixed length field somewhere, say X,XXX,XXX,
>and the network had 10,000,000 whatevers over the Labor Day holiday that was
>then repeated when it came back up due to the pent-up demand from the system
>being off line.
>
>When was the last time you took a look at any data that increments in fixed
>length fields?
>
>Your mileage may vary.
>
>-Al
>
>-----Original Message-----
>From: Sean Donelan [mailto:sean at donelan.com]
>Sent: Wednesday, September 05, 2001 1:11 PM
>To: nanog at merit.edu
>Subject: ATM failure - No the other kind of ATM
>
>
>
>As most US residents are aware, the Citibank ATM/Automatic
>Teller Machine network failed last night.  Citibank is
>still having problems today.
>
> >From Reuters:
>
>"The Citibank ATM network and other systems experienced a
>temporary outage last evening."  "While our systems were
>restored by early Wednesday morning, we have continued to
>experience difficulties this morning. We're working hard
>to resolve the issues as quickly as possible."
>
>Since there is very little "unique" network equipment in
>the world now, just about everyone buys equipment from the
>same vendors.  So the question is, Can we learn anything from
>Citibank's experience.  Is there anything about their continuing
>problems which may be used to improve general network reliability?
>
>I tried to find out some information from Citibank's web site
>about the issue, but I didn't see anything.