NOC Question

Gregory Urban urban at cs.umbc.edu
Tue Oct 30 19:05:01 UTC 2001


At 12:36 AM 10/19/2001, you wrote:



>I'd like to see how many folks have the top-end functional NOCs as opposed
>to fishbowls for customers to gawk at like a zoo.  Low, indirect lighting.
>Sound and light absorbing materials everywhere.  Quiet fans in the
>ceiling.  Enough space between NOC techs so that phone conversations don't
>interfere with each other. etc.
>
>That's opposed to NOCs with white, hard, sound and light reflecting
>materials, bright flourscent lighting, closely packed people and the clear
>window to look in from the outside creating the fishbowl effect.
>
>It's hard to tell, but the AT&T NOC in the link given earlier seems to
>have the characteristics of the first kind, but the picture's not too
>detailed.  Any good, detailed pictures of a top-end functional NOC with
>said characteristics?
>
>scott

Talk about a fishbowl, the AT&T NOC has an overlook area for customers 
complete with stadium seating!

Greg U




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