Changed Cisco Memory Policy??

Fri Oct 12 11:27:45 UTC 2001


Less than a week ago Cisco TAC recommended DRAM from the Approved Vendor 
List to me. I hope this is not true.
-Paul

At 06:16 AM 10/12/2001 -0500, you wrote:


>Has anybody else received one of
>these emails?  I don't have an issue
>related to this, but I am concerned that
>this will drive up the costs of maintaining
>and improving my infrastructure.
>
>-bradly
>
> > Going forward, Cisco no longer recommends
> > the use in our networking products of memory
> > products sold by third parties.  Cisco has therefore
> > discontinued the "Approved Vendor List" we have
> > maintained in the past.  In the event your company
> > contacts Cisco with a support issue, and Cisco
> > determines that the support issue you have reported
> > is one that arises from your company's use of a third
> > party memory product, Cisco may, in its discretion,
> > refuse to provide technical assistance to help
> > resolve the issue you have identified, whether
> > such assistance would be provided under a product
> > warranty or under a support plan such as SmartNet.