Followup British Telecom outage reason

Sun Nov 25 05:56:51 UTC 2001

> you are right.  But in an era of focusing on the box, vendors are
> forgetting that solid software and knowledgable support are just as
> important.
>
> Possibly slow down a bit on rolling all those new features and widgets
> into the software.... Make the software do what it should, reliably.. then
> put the new stuff in there.
>
> ie.. bug scrub a train, per chassis.  Make it solid.. then put the toyz
> in.

easier said than done when everybody wants every fancy new feature 110%
solid and yesterday.