To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS

Mon May 14 12:51:14 UTC 2001

On Sun, 13 May 2001, John Palmer (NANOG Acct) wrote:

> PSINet dumped all of their DSL customers onto CAIS. Covad is the backhaul
> provider for them both. Need I say more?
> 
> Bottom line, I dont know how many thousands of people were without service
> for more than a day because the whole transfer was botched.

Sounds like another reason why you're putting your livelihood at risk if
you're relying on DSL and/or a single connection for your business needs.  

Here endeth the lesson.

--
Douglas A. Dever  Network Engineering Manager  dever at verio.net
"We don't care.   We don't have to.  We're the Phone Company."
     -- Lily Tomlin, Saturday Night Live.  9/18/76