To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
Douglas A. Dever
dever at hq.oh.verio.net
Mon May 14 12:51:14 UTC 2001
On Sun, 13 May 2001, John Palmer (NANOG Acct) wrote:
> PSINet dumped all of their DSL customers onto CAIS. Covad is the backhaul
> provider for them both. Need I say more?
> Bottom line, I dont know how many thousands of people were without service
> for more than a day because the whole transfer was botched.
Sounds like another reason why you're putting your livelihood at risk if
you're relying on DSL and/or a single connection for your business needs.
Here endeth the lesson.
Douglas A. Dever Network Engineering Manager dever at verio.net
"We don't care. We don't have to. We're the Phone Company."
-- Lily Tomlin, Saturday Night Live. 9/18/76
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