To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
hunter at compuhelp.com
Sun May 13 23:26:34 UTC 2001
Actually, ARIN mandates that any ISP MUST SWiP any block shorter than /28.
Perhaps they just don't want to take the time to change the reverse dns
servers in your SWiP templates, and/or they don't want to have to deal with
adding cname records for all of your ip's in their in-addr zones. I can't
even get INAP to give me direct control over my /20 because my blocks are a
part of their larger blocks, and it's too difficult for them (so they say)
to edit their bind servers.
It seems apparent that rdns is not an important issue to ISP's nowadays. To
be honest, it's not important to mine either. We won't give someone control
of their reverse dns. It's too time consuming and resource intensive to
handle for hundreds of clients. I think few people realize the limited
bottom line involved in running a DSL ISP. There isn't much room to spend 20
minutes setting up some guy's rdns zones when you're not even making a
profit off of his line. :)
We all want to keep clients happy, but there must be a limit.
Vice President, Network Operations
hunter at compuhelp.com
----- Original Message -----
From: "Roeland Meyer" <rmeyer at mhsc.com>
To: <nanog at nanog.org>
Sent: Sunday, May 13, 2001 5:20 PM
Subject: RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
> I've had similar problem at SpeakEasy. They still don't have a reverse-DNS
> None of the DSL ISPs can do larger than /27 anymore, even when they're
> ILECs. Anything less than a /24 can't be SWIP'd and if you don't control
> your in-addr.arpa entries you don't control your domain and have no
> > From: John Palmer (NANOG Acct) [mailto:nanog at adns.net]
> > Sent: Sunday, May 13, 2001 1:40 PM
> > <FLAME ON>
> > PSINet dumped all of their DSL customers onto CAIS. Covad is
> > the backhaul
> > provider for them both. Need I say more?
> > Bottom line, I dont know how many thousands of people were
> > without service
> > for more than a day because the whole transfer was botched.
> > We have a situation where we had a DSL connection from PSI
> > and were using
> > our own IP addresses. Problem is that no one changed the
> > routing tables and the packets dead-ended at PSI.
> > Getting CAIS to fix this problem has been a nightmare. At
> > first, PSI didnt
> > stop announcing the routes and now that they have, it seems that
> > CAIS will not announce the routes till Monday becuase "no one
> > at our NOC
> > knows how to do this and the one guy (ONE GUY IN THE WHOLE
> > COMPANY - AND THEY ARE A NATIONWIDE PROVIDER????) who knows
> > how doesn't work
> > weekends."
> > <flame off - sorry to the list for being so loud>
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