Network for Sale

Mon Feb 19 23:23:52 UTC 2001

Im particularily intrigued by the Opnix customer care practices. A
late-nite call to the Opnix NOClet on duty to find out why a certain
netblock was unable to connect to the Opnix webserver(s) received the
response "Are you a customer? I dont recognize your voice..." How does
this scale beyond 10 customers?

On a semi-technical front, what are you using to monitor RTT and how do
you switch to new paths when you see that a current path is
congested/latent/etc? How do you adapt to changes without thrashing, and
how do you handle multi-homed customers, particularily those that are
multihomed to multiple Opnix PNAPS^H^H^H^(oops, wrong marketing hype 
engine enabled)POPS? 

-troy

On Mon, 19 Feb 2001, Jay wrote:

> 
> On Mon, 19 Feb 2001, Majdi S. Abbas wrote:
> 
> > 	Particularly amusing is:
> >
> > 	http://www.opnix.net/whatwedo/performance.shtml
> 
> 
> If you have any questions about our route intelligence technologies (the
> above link talks about that a bit) or how it relates-to /
> interoperates-with BGP4, please feel free to ask me. I'd be happy to
> answer any questions. :)
> 
> 
> >
> > 	--msa
> >
> 
> -- 
> ~Jay
> 
> ..                                                ..
> .. Jay Jacobson           Chief Executive Officer ..
> .. Opnix, Inc.                   http://opnix.com ..
> ..                                                ..
> ..        Innovating Internet Intelligence        ..
> ..                                                ..
> 
> 
> 