Network Operations Luminaries?

Miles Fidelman mfidelman at
Fri Dec 7 17:17:23 UTC 2001

On Fri, 7 Dec 2001, Petr Swedock wrote:

> With regards to Peter Drucker... his sagacity lies in a deep
> understanding of the history of his field and long observance
> of such (some sixty years!).  Jack Welch is hype.  I don't

True, re. Drucker. Jack Welch is a bit more than hype - General Electric
is a heck of a business success story (even if some of its environmental
practices have been questionable). Not too many companies have quite the
track record of GE - and Welch was clearly behind a lot of that success.
He's also trained a lot of people.

> think we're in an equivalent place in the history of our field
> where any-one can, definitively, say, either from long study
> (Drucker) or manufactured hype (Welch),  what works best, or
> -perhaps more importantly-  what underlying misconceptions
> and mistakes fuel operations on a daily basis

there are probably a lot of lessons that can be extracted from other
operational contexts - electric operations, air traffic control, emergency
response, military command and control


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