OC3 Transit Service in New York

Wed Aug 22 11:13:01 UTC 2001

Please excuse me if this is not a right list to ask such questions, but...

I am a network manager for NetVision, an Israeli ISP. We have a couple of
locations in US which primary purpose is getting transit services from
US ISPs. One of these ISPs is Teleglobe and we have an OC3 transit
connection at 60 Hudson, New York. For the past couple of months we are
growing discontent with service levels received from them and are looking
for an alternative provider to work with.

ISPs considered so far are C&W, Global Grossing and Qwest. Could someone
comment on their network services, customer service, technical skills of
their staff, etc. Any other real life experience with the above ISPs is
welcome. Especially I am interested in information about Global Grossing
because of their very attractive proposal. (I did not mention UUNet
because we are already connected to them).

Recommendations for other ISPs are welcome.

Also, I would like to know about other people's experience with Teleglobe.

Thanks,

Elijah

P.S. I know that NANOG stands for North American, but can someone
recommend an ISP in Brussels, Belgium (except UUNet) to buy a transit OC3
from? Thanks again.