Ameritech NAP maintenance
Mark A. Cnota
mcnota at ameritech.net
Wed Mar 10 19:19:45 UTC 1999
There is going to be a significant outage in Chicago, that I thought might
be of general interest to the NANOG community.
The Ameritech exchange point in Chicago is undergoing scheduled maintenance
this Sunday (3/14) early morning. Following is the text of the notice that
went out to customers on 2/22.
Customers with additional questions are encouraged to contact me directly.
thanks,
Mark Cnota
Ameritech
====snip====
> We, Ameritech Advanced Data Services, are informing all of our NAP
>customers that on Sunday, March 14th we are going to have a maintenance
>window from 12:00am to 6:00am CST that will be service affecting. AADS
>is going to perform an ATM switch migration from the Lucent GCNS 2000 to
>an Ascend 550/500 platform.
>
> During this migration your circuit will go down and for how long
>is not determinable at this time, but will be kept to a minimum. In
>most cases all that is required is a cross connect change. The PVC's
>that each customer has will be duplicated in the new switch and your
>VPI/VCI will not change.
>
> In the event that you seem to be experiencing problems beyond the
>scheduled maintenance window, call the AADS NMC (NOC) at 1-800-972-3441
>with your Ameritech circuit ID and indicate that you are a NAP customer.
>International customers can call 1-847-562-7690 for trouble reporting.
>
>We appreciate your understanding and patience during this time.
>
>Sincerely,
>Kevin Peterson
>Operations Manager
>AADS
====snip====
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