Good work, MCI!

Rusty Zickefoose rusty at cw.net
Tue Jan 26 22:23:18 UTC 1999


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Jamie,
	Ticket #18 sounds like it may have come from C&W, the standard
ticket format being CWDSD:MMDD:xx.  If this is the case, then calling
MCI security would probably not be very productive.

C&W security can best be reached by sending an email to
security at cw.net, and including the ticket number in the subject
header.

OTOH, I have no alternative to offer to expedite contacting MCI.


On Tue, 26 Jan 1999, James Rishaw wrote:

> It's now been 7 days one hour since I opened the "critical" priority
> ticket with MCI security with no callback :-)
> 
> Three calls to the noc with ticket "18" got nothing but laughs.. "We
> dont have tickets that low" .. :-p
> 
> Growing pains?  :-(
> 
> 

- -- 
Rusty Zickefoose  |  The most exciting phrase to hear in science,
rusty at cw.net      |  the one that heralds new discoveries, is not
                  |  "Eureka!", but "That's funny ..."
                  |  -- Isaac Asimov

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