FW: Tech contact for Qwest?
Mike Heller
mikeh at earthweb.com
Sun Aug 22 16:39:00 UTC 1999
Back to my original complaint.... The people that I have issue with are
not the highschool dropouts. These are people in the NOC supposedly
versed in routing protocols. I know the requirements for 2nd level
engineers and they invariably include a CE or an EE degree and several
years real experience. Why then would a technician call me back in
regards to a ticket I opened through a BGP_specific maildrop and not know
what BGP was? The only reason I can fathom is disorganization. There
are some NSP's out there that are similar if not very similar to the
"highschool engineer". There should be more policy behind their practice.
Michael Heller
Sr. Systems Engineer
Earthweb, Inc.
212.448.4175
mikeh at earthweb.com
On 22 Aug 1999, Paul Vixie wrote:
>
> ekgermann at cctec.com (Eric Germann) writes:
>
> > I think today most are a little too liberal with the term engineer. Those
> > of us who went the traditional route of education and earned the title as
> > an ME, EE or CE sometimes bristle that we're lumped in with the guy who
> > just passed his CNE from the books.
>
> hmmm. then, how do you feel about being lumped in with highschool dropouts
> who have no certification whatsoever?
> --
> Paul Vixie <vixie at mibh.net>
>
> >> But what *IS* the internet?
> > It's the largest equivalence class in the reflexive transitive
> > symmetric closure of the relationship "can be reached by an IP
> > packet from". --Seth Breidbart
>
>
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