FW: Tech contact for Qwest?

Sat Aug 21 15:20:25 UTC 1999

Perhaps if we can get the "higher-ups" to stop hiring noc newbies based on
certs and begin hiring based on raw intelligence...then maybe we can get
the overall clue factor back to a reasonable level.

On Fri, 20 Aug 1999, Chris Flores wrote:
> That's a fairly strong statement to make. Large telcos/ISPs tend to through
> "newbie" engineers into situations where a experienced or senior engineer
> belongs. Let's face facts - there are not enough IP engineers/technicians to
> fill all the needed positions. Companies need to either have more peer
> review or expect the "clueless"  attitude toward customers. No one could
> expect a entry level engineer to handle complex ISP BGP issues when they
> barely understand VLSM/CIDR. The industry is much larger than previous
> years(obvious), thus more entry level engineers. 