Contact handles disappearing mysteriously from the whois database!

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At 11:15 AM 4/27/99 -0400, Steven J. Sobol wrote:
>
>The major problem is that NSI refuses to be honest about what's
>going on.

Well, I got one from them today concerning this.  You'll love this.  I have
included my reply to them as well:


To: help at networksolutions.com
Subject: Re: [NIC-990424.199e] Lost Objects
Cc: 


Ahem,

Excuse me.  These are separate ROLE accounts.  They have separate purposed
and actually have a separate person on the other end of the email address.
We use these ROLE accounts so we don't HAVE to modify any domains when/if
someone leaves the company.

We are a hosting company.  We have a NIC handle for our NOC, and a NIC
handle for our registration services department.

I notice that Network Solutions, Inc has a separate NIC Handle for your
accounts payable department.

Accounts Payable  (AP5173-ORG)  ap at NETSOL.COM
703-742-0400

Wow... CERF.NET has the same scheme on their end:

   Administrative Contact:
      CERFnet Administrator  (CA597-ORG)  cerf-admin at CERF.NET
      619-812-5000
   Technical Contact, Zone Contact:
      CERFnet Hostmaster  (CERF-HM)  dns at CERF.NET
      619-812-5000


Same goes for BBNPlanet:

   Administrative Contact, Technical Contact, Zone Contact:
      BBN Network Operations Center  (BNOC)  ops at BBNPLANET.COM
      800-632-7638
Fax- 781-262-6351
   Billing Contact:
      AP, GTEI Domain  (GDA35)  domain-bill at GTEI.NET
      800-632-7638 (FAX) 617-873-6012


OOPS!  It looks like C&W are in the same boat I am:

Cable & Wireless, Inc. (CW3-DOM)
   1919 Gallows Road
   Vienna, VA 22182

   Domain Name: CW.NET

   Record last updated on 18-Mar-99.
   Record created on 13-May-95.
   Database last updated on 26-Apr-99 10:40:23 EDT.

   Domain servers in listed order:

   NS.CW.NET                    204.70.128.1
   NS2.CW.NET                   204.70.57.242
   NS3.CW.NET                   204.70.25.234
   NS4.CW.NET                   204.70.49.234



Look Ma!  No Contact handles!





At 12:19 PM 4/27/99 -0400, you wrote:
>Thank you for contacting Network Solutions.
>
>Each contact in NSI's database is assigned one "handle" - a unique tag to
>differentiate him/her from all other contacts in the database.
>Only one handle should exist for each Individual or Role. If the contact
>handle is already in the database, insert it and leave the rest of the
>section blank. If the contact handle is inserted and additional information
>is also provided, only the contact handle will be used.
>Any additional information will be ignored.
>
>We are pleased to help you consolidate your multiple NIC handles. In order to
>accomplish this task, please take the follwowing steps in the prescribed 
>sequence. 
>
>1. Choose which one of your NIC handles will become your sole NIC handle.
>
>2. For each domain name registration affected, submit a Domain Name 
>Registration Agreement modification.  On these Domain Name Registration 
>Agreements, replace any occurence of the additional NIC handles with the one
>NIC handle you chose to be your sole NIC handle. 
>
>The Domain Name Registration Agreement is available on our Web site at
>www.networksolutions.com.  From our home page, choose Make Changes, enter your
>domain name, then select the Domain Name Registration Agreement. 
> 
>3. After you have received confirmation from Network Solutions that your
>modification request has been processed, you should delete the contact records
>for each additional NIC handle.  Accomplish this task by submitting a Contact 
>Form deletion to HOSTMASTER at INTERNIC.NET.  
>
>The Contact Form is also available on our Web site at
www.networksolutions.com.
>>From our home page, choose Make Changes, then select Contact Form at the 
>bottom of the page.
>
>If your request to delete your NIC handle is not submitted from your e-mail
>address according to our database, you will be sent an e-mail message
providing
>you with your tracking number, and giving you instructions for completing and
>submitting a faxed authorization letter. 
>
>
>Best Regards,
>Alix J
>Network Solutions Registration Services
>
>World Wide Web: http://www.networksolutions.com
>E-mail:         hostmaster at internic.net
>Tax ID #:       52-1146119                       cc 03/08/99 
>========================================================================== 
>
>> 
>> 
>> Hello,
>> 
>> My name is John Fraizer.  I recently noticed the disappearance of two of
>> our objects in the whois database.
>> 
>> The objects are NOC99-ORG and NOC179-ORG.
>> 
>> The objects SHOULD be as follows:
>> 
>> Network Operations Center (NOC179-ORG)          noc at ENTERZONE.NET
>>     EnterZone.Net
>>     6227 Headley Road
>>     Gahanna, OH 43230
>>     US
>>  
>>     +1 614 316-2708
>>  
>>     Record last updated on 24-Mar-99.
>>     Database last updated on 26-Mar-99 17:24:34 EST.
>> 
>> ----------------
>> 
>> Registration Services Account (NOC99-ORG)          hostmaster at ENTERZONE.NET
>>    EnterZone.Net
>>    6227 Headley Road
>>    Gahanna, OH 43230
>>    US
>> 
>>    +1 614 316 2708
>> 
>>     Record last updated on 24-Mar-99.
>>     Database last updated on 26-Mar-99 17:24:34 EST.
>> 
>> 
>> 
>> Both objects still exist in the ARIN whois database and have obviously been
>> deleted (by acident?) from the InterNIC whois database.
>> 
>> 
>> Note: The address information has not yet been updated in the ARIN database.
>> 
>> 
>> Registration Services Account (NOC99-ORG-ARIN)
>> hostmaster at ENTERZONE.NET
>>    EnterZone.Net
>>    604 East Rich Street                                  Suite 1100
>>    Columbus, OH 43215
>>    US
>>    (614) 463-1220
>> 
>>    Record last updated on 13-Sep-97.
>>    Database last updated on 23-Apr-99 16:13:50 EDT.
>> 
>> 
>> Network Operations Center (NOC179-ORG-ARIN)             noc at ENTERZONE.NET
>>    EnterZone.Net
>>    604 East Rich Street                                  Suite 1100
>>    Columbus, OH 43215
>>    US
>>    (614) 463-1220
>> 
>>    Record last updated on 16-Sep-97.
>>    Database last updated on 23-Apr-99 16:13:50 EDT.
>> 
>> 
>> 
>> Please give this issue your immediate attention as we have orphan records
>> without these contacts.
>> 
>> 
>> 
>> John Fraizer
>> President
>> EnterZone, Inc
>> john.fraizer at EnterZone.Net

------------------------------------------------------------------
ML.ORG is gone.  Check out http://www.EZ-IP.Net - It's *FREE*
------------------------------------------------------------------
Get your *FREE* Parked Domain account at http://www.EZ-Hosting.Com
------------------------------------------------------------------
John Fraizer                      |    __   _                 |
The System Administrator          |   / /  (_)__  __ ____  __ | The choice
mailto:John.Fraizer at EnterZone.Net |  / /__/ / _ \/ // /\ \/ / |  of a GNU
http://www.EnterZone.Net/         | /____/_/_//_/\_,_/ /_/\_\ | Generation
PGP Key fingerprint =  7DB6 1CA2 DAA6 43DA 3AAF  44CD 258C 3D7E B425 81A8

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