UU Net sales tactics?

Thu Oct 29 00:53:07 UTC 1998

Last month they were selling full DS3 for 25k/month. Beat'em up.

On Wed, 28 Oct 1998, William S. Duncanson wrote:

> Actually, I called UUNet today, and the sales guy was actually pretty cool.
>  Specifically said that UUNet would probably be out of the price range we
> were considering, and that I could probably get a better deal somewhere else.
> 
> On top of that, he still gave me the information that I called to get in
> the first place.
> 
> They are a little pushy about the "We are the best" thing, though.
> 
> At 03:58 PM 10/28/98 -0500, you wrote:
> >---Reply on mail from John Golovich about UU Net sales tactics?
> >
> >> Has anyone else received a phone call from a UUnet salesman out of the blue?
> >> It appears that he used the Boardwatch magazine, because he quoted me some
> >> information out of it about my company.
> >> 
> >Yup, and he was VERY demanding in his statements about how they have the
> >*BEST* network compared to anyone else, and how they offer better service,
> >and the price difference isnt an issue :)
> >
> >> I simply can not believe the egos they have.  I will never do business with
> >> UUnet, with this or any other company I am with.  I use Fiber Network
> >> Solutions currently and am very happy with the service.  Todd and Kyle are
> >> excellent at what they do.
> >> 
> >We arent a network provider so how they got our name (other than via
> >internic/arin perhaps ...) is a bit of a mystery (ie we wouldnt have been
> >in boardwatch for any reason)
> >
> >> The comments that peaked my anger the most were.
> >> "Im sure companies as small as yours would b content with someone as small
> >> as Fibernet"
> >> 
> >> When I stated to them that their company is one of the most expensive T1
> >> providers, he responded with
> >> "Not every company is able to afford the best Internet that can be offered"
> >> (implying UUnet is directly that).
> >> 
> >He told me that I had my facts wrong, and that he would send me some
> >information to 'show me the light' or whatever, I told him not to, and
> >they did anyway..  
> >
> >the UUNET rep got a bit upset when I askedl em why a T3 is like 48,000 and a
> >OC3 is 178,000 (more than 3x, which means no 'bulk discount' etc)
> >He also gets upset when you mention OC48 and how other people have made
> >public statements of their intention to upgrade to that (sprint, bbn, psi
> >all have) and they havent made any such statement (at least not as
> >publicly)..
> >
> >
> >-- 
> >Bret McDanel                                    http://www.rehost.com
> >Realistic Technologies, Inc.                             973-514-1144
> >
> >     These opinions are mine, and may not be the same as my employer
> >
> >
> 

--
Jason Weisberger
Chief Technology Officer
SoftAware, Inc. 310/305-0275