Microsoft NOC?

Fri May 8 16:12:32 UTC 1998

>The reason it is imperative that there be a telephone number for an
>ISP is that it's really hard to use e-mail to contact an ISP if the
>network connectivity to the ISP is not working.

This ought to make one a little less sanguine about the prospect of
unifying the packet data and voice networks in a "one pipe carries it all"
model.  I suppose there's always smoke signals.

regards,
  -- Robert