Alex "Mr. Worf" Yuriev
alex at netaxs.com
Wed Dec 23 16:24:23 UTC 1998
Q: Name a network with a market cap of 62.6B USD where a seniour network
engineer calling to follow up on a ticket opened by his/her partner upon
being told that "We have checked the connection and are not seeing a problem
reaching them. Can you please provide us with additional information such as
if you are seeing a complete loss of connectivity, packet loss, huge latency
etc or anything else?" replies with "Hmm.. I am not sure I understand you"
and up on "We are attempting to determine if they can be running some sort
of traffic shaping" says "I am sorry, can I put you on hold? What you are
saying is either completely over my head or I am not understanding the
problem. I need to find one of my engineers".
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