open relays at Earthlink
Aaron Goldblatt
aglists at trantortech.com
Fri Aug 21 18:42:47 UTC 1998
>We support all of those mail-sending methods and because of that we have
>not relayed one single message for a non-customer in the life of our
>service.
Maybe in part because your customers are remarkably endowed with clueons.
In my abundant experience supporting configuration changes on the part of
dial-up users (like Mindspring's), I have found that your average dial-up
user is about as capable of reconfiguring and upgrading software as you or
I am of building a nuclear reactor with a pencil, some sand, and a stick of
bubble gum.
Imposing security measures or performance enhancement tricks after initial
implementation is a huge imposition on any company's technical support
staff, and frequently serves more as a customer irritant than anything
else. I remember having to assist flash.net customers with reconfigurating
their POP3 and SMTP clients when that provider went to a round-robin
load-balancing mail server system. It was ... painful.
ag
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