Filter on postoffice.reston.mci.net
jshaw at insync.net
Wed Sep 24 18:45:32 UTC 1997
On Wed, 24 Sep 1997, Kevin Houle wrote:
> Okay, I give up. Apparently MCI has an SMTP filter either
> on the domain netins.net or on something in the 220.127.116.11/16
> network on postoffice.reston.mci.net.
> [18.104.22.168]$ telnet postoffice.reston.mci.net 25
> Trying 22.214.171.124...
> Connected to postoffice.reston.mci.net.
> Escape character is '^]'.
> 220 postoffice.Reston.mci.net ESMTP Sendmail 8.8.5/8.8.5; Wed, 24 Sep 1997 11:2)
> HELO netins.net
> 250 postoffice.Reston.mci.net Hello kevin at worf.netins.net [126.96.36.199],
> MAIL FROM:<kevin at netins.net>
> 550 Access denied
> I've called the iNOC, they sent me to a 'systems group'. The systems
> group listened carefully and wrote down the error code '550 Access
> denied' before shuffling me off to the Reston office. There, I spoke
> to a very nice sales person, who searched a list of voicemail boxes
> she might forward me to.
> We pay MCI good money, and find ourselves unable to send mail to
> trouble at mci.net or other MCI addresses. Now I'm stuck in the MCI
> phone maze. If there was an incedent warrenting an SMTP filter,
> we'd certainly deal with it if notified. I know if that happened
> with one of our downstream customers, we'd actually contact them
> before throwing in filters.
> Anyone know who takes care of postoffice.reston.mci.net ?
I had this same problem notifying UUNet when we had to change all out
SNMP strings a few months ago. I called the NOC, got shuffled through
about 8 people, and then finally just gave up trying. I still haven't
recieved a call from them saying "Mr. Shaw, we are unable to monitor your
router, please call us at 1.800.900.0241."
Anyway, if MCI is anything like UUNet, they should have a group that
handles SMTP services. In UUNet, I just ask for the SMTP group, so you
might try doing the same.
Joe Shaw - jshaw at insync.net
NetAdmin - Insync Internet Services
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