Kaspia E-mail to the group

Mon Jul 14 16:39:25 UTC 1997

Hi all -

Here is an apology from Kaspia for the e-mail sent to the individuals on
the nanog mailing list.  It appears to have been an unintentional error.

Bill

>To all NANOG members who attended the NANOG confererence in Florida last
>month:
>
>It has been brought to my attention that Kaspia Systems has sent an
>unsolicited email to many of you who did not attend our reception at the
>show in Florida.  I would like to take this opportunity to apologize for
>this breach of internet protocol, and to assure you that it was a case not
>knowing the rules vs. willfull violation of the rules.
>
>I was lead to believe that we were sending a personal email to the 40 or so
>of you that attended our reception, an action I approved.  What actually
>happened was that our telemarketing group apparently decided that if 40 was
>good, 400 must be great, and proceeded to email everyone on the NANOG list,
>one at a time.  This action I do not approve of, nor does Kaspia Systems
>believe that unsolicited email is a proper use of the internet.
>
>Please accept my apologies on behalf of Kaspia Systems and be assured that
>this will not happen again.
>
>Jeff Erwin
>President & CEO
>Kaspia Systems
>(503) 644-1800
>
=========================== Offending Message===============================
>From: psprague at kaspia.com (Pam Sprague)
>To: <XXX at XXX.XXX.XXX>
>Date: Wed, 2 Jul 1997 13:15:48 -0700
>X-MSMail-Priority: Normal
>X-Priority: 3
>X-Mailer: Microsoft Internet Mail 4.70.1161
>MIME-Version: 1.0
>Content-Type: text/plain; charset=ISO-8859-1
>Content-Transfer-Encoding: 7bit
>Message-ID: <19970702202132694.AAP219 at Sales.kaspia>
>
>July 2, 1997
>
>Dear XXXXXXXX,  
>
>We very much appreciate the enthusiasm shown our product by all of you
>at the cocktail reception we sponsored at the Hyatt last month.  Many of
>you commented about Kaspia's significance and relevance after seeing the
>excellent presentation "Introduction to Network Performance
>Measurement" given by Daniel McRobb of ANS.
> 
>Dan's presentation stressed the importance of collecting, reducing and
>trending various network statistics in order to perform capacity
>planning and trouble-shooting.  This is the best way to get the greatest
>return from the two biggest costs of operating a network: Bandwidth and
>Personnel.  Most organizations do not have the resources to provide for
>comprehensive network performance management; Kaspia was designed
>specifically to meet that challenge.
>  
>We already have meetings scheduled with several of you to determine your
>specific requirements and to arrange for a comprehensive on-site
>evaluation of our capability.  For those of you that could not attend
>our reception and would like to arrange for an individual presentation, 
>please contact us at  http://www.kaspia.com/prod_info.htm ; we will 
>have an account team schedule a session with you, at your location, at a 
>time that is convenient for you.  Also, if you would like one of our hats,
>we're making more!
>
>  
>Thank you again for you enthusiasm and we look forward to being of
>service.
> 
>Sincerely,
> 
> 
> 
>William H. Ross
>Product Manager
> 
>408-353-5764
>408-353-5765 FAX
>bross at kaspia.com 
>
>
--------------------------------------------------------------
William B. Norton	<wbn at merit.edu>		(313) 764-9430