Mae-WEST

Fri Jul 11 18:49:15 UTC 1997

The message I got was that a contractor tripped a breaker, the UPS was
run down and out of juice and the generator took a while to kick in.
The power outage took out Gigaswitch #1, effectivly dropping the whole
MAE.  When power was restored the switch had a memory problem that
wouldn't allow the config to load.  Memory fixed, config loaded, but now
there is still a problem with a switch port (#4, MFS said) that has kept
six of our peers down.  A couple of suggestions/observations:

o	Monitor the UPS so it doesn't run out of juice.
o	Reconfigure the Gigaswitch topology so that one loss
	doesn't take out all peers.
o	MFS call handling at the customer service center was
	good, considering the number of calls they must have
	got.  Shirley even took the time to call me directly
	with an update.  Cool.  Maybe MFS should consider
	a mail server that would send out periodic status
	updates to subscribers?

	---------------------------------- 

> I have a cage in the MFS Co-Lo and insisted on having a separate UPS
> from
> the main. 
> While I never lost power today, my FDDI did go down. 
> 
> This gets me thinking about the backup generator that is supposed to
> be
> online.
> 
> Why didn't the generator kick-in before the UPS went down?
> 
> Perhaps the better question is if they have a functioning generator
> ...
> Anyone from MFS listening?
> 
> -ps
> 
> At 09:15 AM 7/11/97 -0700, you wrote:
> >
> > I would guess that power to the colo cages is down.
> >
> >Mike.
> 