Plethora of UUnet outages and instabilities

Deepak Jain deepak at jain.com
Tue Jul 1 01:15:07 UTC 1997


Why wouldn't upgrading the router's CPU or splitting the load between two 
separate routers solve the problem? Maybe that's not an overnight 
solution [unless you have spare RSPs in the POP/colo point] but it seems 
pretty straight forward to me.

-Deepak.

On Mon, 30 Jun 1997, Wayne Bouchard wrote:

> I know one of the problems that UUNET has been having (and I believe
> several other folks as well) is high CPU usage on many of their
> routers. (When the ping times to the router itself get high its either
> a congested link or, usually, a router thats spinning hard..) However,
> thats not a problem you can fix easily or fix overnight.
> 
> > Oh God, NYC1.  Look out for that ugly beast...  We are unfortunate enough
> > to have a connection off of that thing.  The NOC is good, if you're up for
> > entertainment.  Let me count the times I've heard "what's traceroute" on
> > the phone with them.  Let me tell you about outages where they "forgot to
> > take the loopback off the T" for like 6 hours.  Or my favorite (once you
> > hit a high-level brainwashed engineer) the good old "I don't see *any*
> > packet loss, so everything is OK".  "Yes, but I'm seeing ping times of
> > 500ms to your router, and our line isn't near saturation by a long
> > shot"...  "I don't see any packet loss", etc...
> > 
> > blech.  I would not recommend them to my worst enemy.
> > 
> > Charles
> > 
> > ~~~~~~~~~					     ~~~~~~~~~~~
> > Charles Sprickman 				Internet Channel
> > INCH System Administration Team		   	   (212)243-5200
> > spork at inch.com					 access at inch.com
> > 
> > 
> > On Mon, 30 Jun 1997, Alex Rubenstein wrote:
> > 
> > > Date: Mon, 30 Jun 1997 18:18:06 -0400
> > > From: Alex Rubenstein <alex at nac.net>
> > > To: Josh Beck <jbeck at connectnet.com>, nanog at merit.edu
> > > Subject: Re: Plethora of UUnet outages and instabilities
> > > 
> > > 
> > > All I know is they suck moose nipples, and I disconnected from them last
> > > week. They have been having problems in/around cr1.nyc1 for MONTHS now, and
> > > they are doing nothing (that I can see) to fix it. Thier first-level
> > > support is horrendous. One guy once said to me, "Routers have
> > > processors?!". Another hung up when I told him to put "CUSTOMER IS IRATE"
> > > on the trouble ticket. 
> > > 
> > > There are some GOOD guys over there, but them seem to be disappearing? (are
> > > you there, Mr. Hannan?)
> > > 
> > > HELLO, GENUITY (anyone who is looking for a new provider, Genuity is DAMN
> > > good. and a DAMN good NOC. Sales guys are a little whacky, tho).
> > > 
> > > 
> > > 
> > > At 02:12 PM 6/30/97 -0700, Josh Beck wrote:
> > > >Has everyone else been seeing the almost daily UUnet outages recently,
> > > >does anyone know what the true causes of these have been?
> > > 
> > > ---
> > > 
> > >  "Don't go with a spineless ISP;
> > > 	we have more backbone."	
> > > 
> > > Alex Rubenstein -- alex at nac.net -- KC2BUO -- www.nac.net
> > > net @ccess corporation, 201-983-0725 -- 201-983-0725
> > > 
> > 
> > 
> 
> 
> ----------------------------------------------------------------------
> Wayne Bouchard                             GlobalCenter
> web at primenet.com                           
> Primenet Network Engineering               Internet Solutions for
> (602) 416-6422   800-373-2499 x6422        Growing Businesses
> FAX: (602) 416-9422
> http://www.primenet.com                    http://www.globalcenter.net
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