UPDATE: RE: MFS Outage 6:30PM PDT 4/18/97

Sat Apr 19 06:53:44 UTC 1997

Boy, I wish all of the trouble tickets/reports I saw were written by a 
third party. Can you imagine how much @#%^@# it would cut through?

-Deepak.

On Fri, 18 Apr 1997, Jay Adelson wrote:

> FYI: (11:00PM PDT)
> 
> At approximately 7:30PM, MFS arrived on site.
> We offered them clean power from our in-house
> UPS and rectifiers at this time, which would have
> prevented the rapid, regular resetting of their
> line cards.  They were not interested in the power
> at this time.
> 
> By 8:30PM, they were convinced their rectifier
> was the cause of their power loss.  They still are
> not interested in our power.
> 
> By 10:15, they had restored power to their rectifier.
> Many of their line cards, including an OC48, did not
> return back to an operational state, likely due to
> the rapid resetting previously.  Again we offered our
> power, however now they definitely were convinced it
> was unnecessary as their rectifiers were functioning.
> Instead, they are forcing us to wait until next week.
> 
> As of 11:00, the line cards are still not functioning.
> 
> -----------------------------------------------------------
> Jay Adelson                  |    Email: adelson at pa.dec.com
> Operations Manager           |    Voice: (415) 617-3607
> Digital Internet Exchange    |      Fax: (415) 617-3233
> -----------------------------------------------------------
>                Secure. Reliable. Connected.
> 
> >-----Original Message-----
> >From:	Jay Adelson 
> >Sent:	Friday, April 18, 1997 7:32 PM
> >To:	'nanog at merit.edu'
> >Subject:	MFS Outage 6:30PM PDT 4/18/97
> >
> >FYI:  (7:30PM PDT)
> >
> >Starting at approximately 6:30PM PDT, MFS's power
> >unit on their fiber mux located at the Digital Internet
> >Exchange is resetting every 30 seconds to 1 minute.
> >
> >All MFS fiber facilities are down during the power
> >reset.  This includes all MFS/Worldcom DS3 and T1
> >circuits entering the PAIX collocate facility.
> >
> >The IX Operations staff (Digital Internet Exchange
> >Operations) believes that the problem is due to a
> >bad rectifier on the fiber mux's power rack.
> >
> >We are currently waiting for MFS to provide a dispatch
> >to fix this problem.
> >
> >-Jay Adelson
> >
> >-----------------------------------------------------------
> >Jay Adelson                  |    Email: adelson at pa.dec.com
> >Operations Manager           |    Voice: (415) 617-3607
> >Digital Internet Exchange    |      Fax: (415) 617-3233
> >-----------------------------------------------------------
> >               Secure. Reliable. Connected.
> >
> 