BBN outage [Press Release]

Christopher Caldwell cdc at GroupZ.net
Wed Oct 16 03:24:25 UTC 1996


FYI forwarded from the NANOG group - cdc

Hi,

Here's the formal Press Release on the outage...complete with down times
for those of you who were asking for specifics.

Note - I work the gov't services side of things, so don't let the BBN
mailing address fool anyone.  I'm usually not privy to real time
happenings on the commercial side, but I can follow up on high visibility
issues when requested...like "The CIDR List" and this outage, etc.

--------------Forwarded Message:

Date: Fri, 11 Oct 1996 15:31:30 -0500
To: BBN-Staff at BBN.COM
From: "Joan L. Irons" <jirons at BBN.COM>
Subject: Power Outage Release

FOR IMMEDIATE RELEASE


For Information Contact:

Peter Thonis
BBN Corporation
617-873-3512
pthonis at bbn.com


STANFORD POWER OUTAGE AFFECTS SOME BBN INTERNET CUSTOMERS


CAMBRIDGE, Mass., October 11, 1996 - An electrical power outage at the
Stanford University complex has caused BBN Corporation's Internet access in
Palo Alto, California to be temporarily unavailable, affecting
approximately 400 of BBN's business and organizational customers.

The electrical outage, which began at 7 p.m. PDT on Thursday, has cut off
power to BBN's Point of Presence (PoP) located at Stanford University Data
Center.  The PoP is one of  the connection points to the Internet for BBN's
customers in California.  BBN has more than 60 PoPs in the U.S.

A battery backup power system kept the BBN Palo Alto PoP operational for
two hours, but power was lost at 9:00 p.m. PDT.  Stanford's power  was
restored at 12:30 a.m. on Friday and then went out again at 6:00 a.m. PDT.
Stanford has a redundant power system, tying in Stanford's co-generation
facility and PG&E Power, but the equipment that switches between these
power sources failed.  This is the first power failure at the Stanford
facility in more than 10 years.

Backup generators are being deployed to the Stanford site.  BBN expects
Internet access through the PoP to resume later today, once electrical
power is restored.

BBN Chairman and CEO George H. Conrades, who is at the Palo Alto site
working with customers on the problem, said, "We apologize for the fact
Internet access is unavailable while Stanford University works to repair
its electrical power.  We understand how important full-time access to the
Internet is to our customers, and we are doing everything we can to help
Stanford restore electrical power to BBN's facilities.   Up to this point,
the facility has had an excellent history of uninterrupted power service,
including through brownouts and earthquakes.  Obviously, we are committed
to providing our customers with the highest standard of reliable service."


# # #

------------------------------------------------------------
Joan L. Irons
Corporate Communications            (617) 873-3514 Voice
BBN Corporation                     (617) 873-6899 Fax
150 CambridgePark Drive             jirons at bbn.com Internet
Cambridge, MA  02140                http://www.bbn.com

---------------End Forwarded Message







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