Process of opening trouble tickets.

Rob Gutierrez rmg at internex.net
Tue Oct 8 18:22:17 UTC 1996


>From Mark Boolootian:
> So, my meta-question is:  Shouldn't there be an informal arrangement that 
> allows one provider to open a trouble ticket with another provider if the
> providers peer with one another?  

We have always honored trouble tickets from any ISP, and we have opened
TT's with MCI.

We're a customer of Sprint, so I can't speak of any problems we've had
in regards to trouble tickets with Sprint.

	rob





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