Process of opening trouble tickets.
Rob Gutierrez
rmg at internex.net
Tue Oct 8 18:22:17 UTC 1996
>From Mark Boolootian:
> So, my meta-question is: Shouldn't there be an informal arrangement that
> allows one provider to open a trouble ticket with another provider if the
> providers peer with one another?
We have always honored trouble tickets from any ISP, and we have opened
TT's with MCI.
We're a customer of Sprint, so I can't speak of any problems we've had
in regards to trouble tickets with Sprint.
rob
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