Are you all aware of Juno Mail? (http://www.juno.com/)
sgoldste at nsf.gov
Thu Jun 20 15:35:17 UTC 1996
Re a recent remark about support of network communications ventures by
advertising, Juno is supported by advertisements only. There is another
similar service in the launch phase:
Both are free to the end-user, modulo extra connect time to download the
unobtrusive advertisements that appear in the upper right portion of the
Juno mailreader screen (I do not know about FreeMark).
Juno supports only Internet-style e-mail, and only via dial-up (including
1-800 numbers for those subscribers not yet served by local toll-free
numbers). No web, FTP, chat, etc. But, it is a great adjunct for people
who want to keep personal mail separate from the official mail that they do
on their employers' systems. Or for folks who just want e-mail.
A recent message to subscribers notes that Juno is doing its best to keep
up with burgeoning demand.
From: charlesa at juno.com (Charles Ardai)
Reply-To: feedback at juno.com
Subject: Service Update
Message-ID: <update.1996.06.19 at juno.com>
Dear Juno Member,
It has been more than a month since we last sent a general update to all
members about the status of our launch and almost two months since the
launch itself; in light of exceptional recent growth (and some related
growing pains) we thought a note was in order.
Juno currently has more than 80,000 accounts, and we're getting new
requests for copies of our software as fast as we can send disks out. On
average, we're seeing at least one new account created every minute, and
sometimes see several per minute during our busiest hours. Needless to
say, this overwhelming interest in Juno (and the overwhelmingly positive
feedback we've received from you about the service) is very gratifying.
It's also educational; we're still shaking the last few bugs out of the
system and are learning what we need to know to ensure that our telephone
and computer networks have adequate capacity to handle the growing demand
they need to support. It is critically important to us that our members
find Juno a reliable and convenient service, one unhampered by the sorts of
problems (such as busy signals when you try to connect or disconnections in
the middle of a transmission) that have sometimes plagued other online
services during periods of rapid expansion.
I am glad to say that our network has performed very well generally and
that most of you have not reported any difficulty using the service.
However, we know that some of you have had difficulties connecting to Juno
over the past few weeks, especially during our busiest hours. Please
accept our apologies for any inconvenience, and rest assured that we are
taking steps to increase our capacity (that is, the number of computers and
telephone lines available for our members to dial into) and to eliminate
the current strain on the network by adding the other hardware we need.
For the short term, if you do experience difficulty connecting to Juno,
please try connecting before or after peak hours (9:00PM to midnight,
Eastern Time). You need not be concerned that there is any problem with
your account; none of your mail will be lost. We hope to alleviate the
current overload within a week or two.
In the meantime, many thanks for your patience and for the helpful feedback
and comments many of you have passed along. Growing pains are probably
inevitable when a service grows at Juno's pace, but by working together we
can make sure that they are short-lived.
Juno Online Services, L.P.
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