Netcom Issues

Peter Kaminski kaminski at
Thu Jun 20 01:25:09 UTC 1996

On Wed, 19 Jun 1996 13:24:33 CDT, Alan Hannan wrote:

>  I'm seeing alot of problems with Netcom, and I can't seem to get
>  any info from them, the net, or the normal grapevine.

I read about it on one of the ISP lists.  Called their tech support
around 09:00 PDT this morning and got a report that a few of the POPs
were up around the country, but they didn't know which ones.

Later today, one of their press people actually admitted to being down
from yesterday afternoon until 05:00 PDT today, although I couldn't see
any of their web or mail/shell servers until about noon.

Here's the original message from the list.  Do they really have a single
point of failure someplace?

>Message-Id: <[email protected][]>
>Date: Tue, 18 Jun 1996 16:41:50 -0700
>To: inet-access-dist at
>From: "Rusty H. Hodge" <rusty at>
>Subject: Major Net Failure at Netcom
>As of about 4pm today, Netcom has had a major failure of their entire
>network, apparently all POPs are down as well as all leased line customers.
>The have localized the problem to their BGP/OSPF routers. (wow, that must
>have taken a brain surgeon to figure out.)
>At the moment, they have disconnected themselves from MAE-West and "have
>the people who designed the network working on it".

>Rusty Hodge <rusty at>
>Hodge [Interactive] Productions            801 Minnesota Ave. Studio 9
>San Francisco CA 94107    tel +1.415.826.9500      fax +1.415.641.7773

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