Robbie Honerkamp robbie at tomservo.mindspring.com
Sat Aug 24 13:46:36 UTC 1996

> > lists at reflections.mindspring.com writes:
> > > The transition has not yet occurred; we will start transferring customers 
> > > come the beginning of September.
> > In addition, we will not be offering free demo accounts.  The ease
> > with which spammers can acquire throwaway PSI accounts, coupled with
> > PSI's inability to trace a given post back to its source, has made PSI
> > a spammer's dream.  It's not a matter of apathy, but of impotence.
> > Those in charge of curtailing net abuse had few of the facilities
> > necessary to do so.
> > We will require NNTP authentication for news posting, and will
> > immediately take action against accounts whose postings violate our
> > terms of service (http://www.mindspring.com/aboutms/policy.html).
> This must be a new tactic for you. I have received numerous spam-mail
> messages from mindspring.com.  I have sent numerous messages to
> postmaster and abuse at mindspring concerning this problem, and never
> received a reply.

I'm the one who answers postmaster mail here. If we recieve a complaint
about spam/abuse, we take action. We have no hesitation about cancelling
an account due to abuse- Those aren't the customers we want to have.
I'm not sure what you might have reported, but if you sent us a complaint,
we investigated it, and took action if necessary.

If you have problems with a user, send the report to abuse at mindspring.com,
and it _will_ be taken care of.


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