outages, quality monitoring, trouble tickets, etc
GAVRON at ACES.COM
Fri Nov 24 11:15:59 UTC 1995
>] I have a ticket open with barrnet since 07/95 as to simple loss in
>] the Santa Cruz area. When Barrnet [oops, sorry, "call us BBN Planet"]
>] closes that 4-month-old ticket, talk.
> Why should they talk to you? Do you pay them a service fee?
Their customer has instructed Barrnet NOC and staff to treat me as
a consultant/employee of the customer authorized to speak for them.
(4 month open ticket. Problem duplicated at will. Large packet loss.
> I certainly see no reason why I should do this work for you.
Fair enough... Do no work for other than your customers. This isn't
Atlas Shrugged. If I need something from you I'll get one of your
customers to sign off on it, or I'm just another leech.
> Brash in my Thanksgiving Vegetarianism,
Ehud Gavron (EG76)
gavron at Hearts.ACES.COM
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