Trouble Hand-offs

Robert C. Lehman rcl at
Thu Dec 8 19:33:15 UTC 1994

Hi Jon,

>What should/would ANS do at this point?  

ANS currently would pass such a problem to peer providers and continue
to track it with an ANS trouble ticket.  

>Is there any sort of agreement between ANS and MCI that they will
>report trouble calls like this and that they will be responded to?
>Are there any plans to include these sorts of things in the bilateral
>peering arrangements that come about at the NAPs?

It is reasonable to expect that definition of such hand-off procedures and
response time objectives will be a component of any bilateral."


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