[Attendee] FYI - Check you Hotel invoice for WIFI Charge

Mon Jun 10 16:27:12 UTC 2013

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*Brian Thompson*
Senior Infrastructure Engineer // Senior Second Guesser

Direct: 503.943.6779
Mobile: 503.707.9018 // Twitter: iovation
*www.iovation.com*

On Sun, Jun 9, 2013 at 7:53 PM, Bryan Fields <Bryan at bryanfields.net> wrote:

> On 6/9/13 2:08 PM, Sylvie LaPerriere wrote:
> > Hi Everyone,
> >
> > Our hotel contract had complimentary High Speed Internet in guest rooms.
>  Our
> > hotel negotiator reached out to the Roosevelt and they randomly checked
> 30
> > accounts and billing was accurate.  If you were billed Internet charges
> please
> > reach out to the hotel credit manager Tel:      (504) 335-3011
> > debra.cuny at hilton.com <mailto:debra.cuny at hilton.com>
> >
> > Debra is back in the office on Monday and she will redress any  invoices
> to
> > NANOG guests.
>
> Apparently this was only for the non-vpn capable internet option (they had
> udp
> 500 blocked).  I'm about to reach out to corporate as I'm Diamond with
> Hilton
> and should not be charged for internet in any case.
>
>
>
> Below is my exchange with Debra Cuny from today:
>
> Date: Sun, 09 Jun 2013 15:40:29 -0400
> From: Bryan Fields <Bryan at bryanfields.net>
> To: debra.cuny at hilton.com
> Subject: My stay has some wifi charges on it
>
> Debra,
>
> I was at the hotel last week for Nanog, and I have a couple charges on my
> account for wifi.  I'm diamond with Hilton and believe nanog had negotiated
> free internet access as well.  Can you check into this for me?
>
> Loved the hotel by the way, with the exception of the varying water
> pressure
> in the shower.  Made it into a pulsating spray :)
> -----------
>
> From: Debra Cuny <Debra.Cuny at waldorfastoria.com>
> To: Bryan Fields <Bryan at bryanfields.net>
> Subject: RE: My stay has some wifi charges on it
> Date: Sun, 9 Jun 2013 20:01:33 +0000
>
> Hello Mr. Fields,
> I see that you selected the higher speed internet which was not part of
> the=
>  concession that NANOG had. The complimentary internet was the regular
> high=
>  speed at $14.95 per device.
> I am also going to forward your email so that engineering can check into
> th=
> e water pressure.
> Have a great rest of your Sunday! I'm going home shortly to hang out in my
> =
> backyard with my dog. (jinx)
> debra
> ---------
>
> Subject: RE: My stay has some wifi charges on it
> From: Bryan Fields <bryan at bryanfields.net>
> Date: Sun, 09 Jun 2013 16:26:47 -0400
> To: Debra Cuny <Debra.Cuny at waldorfastoria.com>
>
>
> OK, thanks for taking care of it.  I just selected the vpn selection, if
> that
> was high speed it fooled me :)
>
> Please forward me a copy of the revised folio so I can fill out my
> expenses.
>
> Thank you,
> Bryan
> ---------
>
> From: Debra Cuny <Debra.Cuny at waldorfastoria.com>
> To: Bryan Fields <bryan at bryanfields.net>
> Subject: RE: My stay has some wifi charges on it
> Date: Sun, 9 Jun 2013 20:33:32 +0000
>
> I didn’t revise anything. You didn’t choose the complimentary internet. Do
> you
> still need a copy of the folio or you do you have the folio from check out?
>
> -----
> End of Thread.
>
>
>
> --
> Bryan Fields
>
> 727-409-1194 - Voice
> 727-214-2508 - Fax
> http://bryanfields.net
>
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