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<p class="MsoNormal">Our sales rep has been great, but unfortunately, for him, every time he calls and I ask if Cogent is going to get me IPv6 transit to Google, he has to say no, and then I tell him I can’t purchase any more circuits.<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">NANOG <nanog-bounces@nanog.org> on behalf of Owen DeLong <owen@delong.com><br>
<b>Date: </b>Monday, September 16, 2019 at 9:20 AM<br>
<b>To: </b>"noc@as37662.com noc@as37662.com" <noc@as37662.com><br>
<b>Cc: </b>"nanog@nanog.org" <nanog@nanog.org><br>
<b>Subject: </b>Re: Cogent sales reps who actually respond<o:p></o:p></span></p>
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<p class="MsoNormal">Given their practice of harvesting whois updates in order to spam newly acquired AS contacts, any time it is my decision, Cogent is ineligible as a vendor.
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<p class="MsoNormal">I’ve had no trouble getting their reps to respond when the decision has come from above, but I prefer to avoid doing business with them.<o:p></o:p></p>
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<p class="MsoNormal">Owen<o:p></o:p></p>
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<p class="MsoNormal">On Sep 15, 2019, at 13:13 , <a href="mailto:noc@as37662.com">
noc@as37662.com</a> <a href="mailto:noc@as37662.com">noc@as37662.com</a> <<a href="mailto:noc@as37662.com">noc@as37662.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi fellow network operators,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Do any orgs here have experience with a good Cogent rep? The rep we got via Cogent's website is unresponsive to even basic questions. It feels like we are dealing with a bot and
copy-pasted replies.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks<br>
Ruldu<o:p></o:p></p>
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