Best TAC Services from Equipment Vendors

Fri Mar 15 04:59:57 UTC 2024

The only issue,that I have experienced, with Nokia TAC is throwing stuff
from team to team and before you get things done, each team has blamed the
other team.

On Thu, 14 Mar 2024 at 01:43, scott via NANOG <nanog at nanog.org> wrote:

>
>
> In light of this thread's contents, I have to give a shout out to Nokia
> TAC.  Maybe because we buy a lotta stuff and have a lotta maint
> contracts, but they don't do things like what has been mentioned.  Of
> course, I see some stuff from Level 1 folks where I think 'whaaat???'
> but they haven't done anything like what I have heard on this thread in
> the past 5 years I have been using them.  Even for 'informational'
> tickets they respond quickly.
>
> scott
>
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