[outages] Twelve99 / AWS usw2 significant loss

Bryan Holloway bryan at shout.net
Sat Jan 27 11:29:07 UTC 2024


Can we not talk about prepending again? ;)


On 1/27/24 01:43, Andras Toth wrote:
> Seems like the destination is in Hetzner, they could also raise it with 
> Twelve99 or prepend routes to use an alternate path.
> 
> 
> On Fri, Jan 26, 2024 at 7:46 PM Phil Lavin via Outages 
> <outages at outages.org <mailto:outages at outages.org>> wrote:
> 
>     Thanks, ytti. I have raised a case with AWS but I expect it to be as
>     unproductive as usual. In this type of issue, there is often a
>     friendly Engineer keeping an eye on NANOG list or IRC channel who
>     can mitigate it. Hoping that to be the case this time, also.
> 
> 
>      > On 26 Jan 2024, at 08:40, Saku Ytti <saku at ytti.fi
>     <mailto:saku at ytti.fi>> wrote:
>      >
>      > On Fri, 26 Jan 2024 at 10:23, Phil Lavin via NANOG
>     <nanog at nanog.org <mailto:nanog at nanog.org>> wrote:
>      >
>      >
>      >> 88.99.88.67 to *MailScanner warning: numerical links are often
>     malicious:* 216.147.3.209 <http://216.147.3.209>:
>      >> Host                                               Loss%   Snt 
>       Last   Avg  Best  Wrst StDev
>      >> 1. 10.88.10.254                                     0.0%   176 
>        0.2   0.1   0.1   0.3   0.1
>      >> 7. nug-b1-link.ip.twelve99.net
>     <http://nug-b1-link.ip.twelve99.net>                      0.0% 
>       176    3.3   3.5   3.1  24.1   1.6
>      >> 8. hbg-bb2-link.ip.twelve99.net
>     <http://hbg-bb2-link.ip.twelve99.net>                    86.9% 
>       175   18.9  18.9  18.7  19.2   0.1
>      >> 9. ldn-bb2-link.ip.twelve99.net
>     <http://ldn-bb2-link.ip.twelve99.net>                    92.0% 
>       175   30.5  30.6  30.4  30.8   0.1
>      >> 10. nyk-bb1-link.ip.twelve99.net
>     <http://nyk-bb1-link.ip.twelve99.net>                     4.6% 
>       175   99.5  99.5  99.3 100.1   0.2
>      >> 11. sjo-b23-link.ip.twelve99.net
>     <http://sjo-b23-link.ip.twelve99.net>                    56.3% 
>       175  296.8 306.0 289.7 315.0   5.5
>      >> 12. amazon-ic-366608.ip.twelve99-cust.net
>     <http://amazon-ic-366608.ip.twelve99-cust.net>           80.5% 
>       175  510.0 513.5 500.7 539.7   8.4
>      >
>      > This implies the problem is not on this path, because #10 is not
>      > experiencing it, possibly because it happens to return a packet via
>      > another option, but certainly shows the problem didn't happen in this
>      > direction yet at #10, but because #8 and #9 saw it, they already saw
>      > it on the other direction.
>      >
>      >
>      >> 44.236.47.236 to *MailScanner warning: numerical links are often
>     malicious:* 178.63.26.145 <http://178.63.26.145>:
>      >> Host                                             Loss%   Snt 
>       Last   Avg  Best  Wrst StDev
>      >> 1. ip-10-96-50-153.us-west-2.compute.internal     0.0%   267   
>     0.2   0.2   0.2   0.4   0.0
>      >> 11. port-b3-link.ip.twelve99.net
>     <http://port-b3-link.ip.twelve99.net>                   0.0%   267 
>        5.8   5.9   5.6  11.8   0.5
>      >> 12. palo-b24-link.ip.twelve99.net
>     <http://palo-b24-link.ip.twelve99.net>                  4.9%   267 
>       21.1  21.5  21.0  58.4   3.1
>      >> 13. sjo-b23-link.ip.twelve99.net
>     <http://sjo-b23-link.ip.twelve99.net>                   0.0%   266 
>       21.4  22.7  21.3  86.2   6.5
>      >> 14. nyk-bb1-link.ip.twelve99.net
>     <http://nyk-bb1-link.ip.twelve99.net>                  58.1%   266 
>     432.7 422.7 407.2 438.5   6.5
>      >> 15. ldn-bb2-link.ip.twelve99.net
>     <http://ldn-bb2-link.ip.twelve99.net>                  98.1%   266 
>     485.6 485.4 481.6 491.1   3.9
>      >> 16. hbg-bb2-link.ip.twelve99.net
>     <http://hbg-bb2-link.ip.twelve99.net>                  92.5%   266 
>     504.1 499.8 489.8 510.1   5.9
>      >> 17. nug-b1-link.ip.twelve99.net
>     <http://nug-b1-link.ip.twelve99.net>                   55.5%   266 
>     523.5 519.6 504.4 561.7   7.6
>      >> 18. hetzner-ic-340780.ip.twelve99-cust.net
>     <http://hetzner-ic-340780.ip.twelve99-cust.net>        53.6%   266 
>     524.4 519.2 506.0 545.5   6.9
>      >> 19. core22.fsn1.hetzner.com <http://core22.fsn1.hetzner.com>   
>                         70.2%   266  521.7 519.2 498.5 531.7   6.6
>      >> 20. static.213-239-254-150.clients.your-server.de
>     <http://static.213-239-254-150.clients.your-server.de> 33.2%   266 
>     382.4 375.4 364.9 396.5   4.1
>      >> 21. static.145.26.63.178.clients.your-server.de
>     <http://static.145.26.63.178.clients.your-server.de>   62.0%   266 
>     529.9 518.4 506.9 531.3   6.1
>      >
>      > This suggests the congestion point is from sjo to nyk, in 1299,
>     not AWS at all.
>      >
>      > You could try to fix SPORT/DPORT, and do several SPORT options,
>     to see
>      > if loss goes away with some, to determine if all LAG members are full
>      > or just one.
>      >
>      >
>      > At any rate, this seems business as usual, sometimes internet is very
>      > lossy, you should contact your service provider, which I guess is AWS
>      > here, so they can contact their service provider or 1299.
>      >
>      > --
>      >  ++ytti
> 
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