FW: softlayer.com
Zach Hanna
Zachary.Hanna at gmail.com
Sat Sep 23 04:00:12 UTC 2023
I think AT&T is involved now. If you still need something I can ask around.
On Mon, Mar 25, 2019 at 2:16 PM John Alcock <john at alcock.org> wrote:
> Well,
>
> It has been a challenge. I am not sure who helped or fixed the problem,
> but now anything hosted on softlayer.com is responding.
>
> I am not sure if there was anyone lurking on the list that helped out, but
> if you are, Thank You.
>
> I have a batch of new stuff not working, but they may be one off's. I am
> trying to find a pattern.
>
> John
>
> On Fri, Mar 22, 2019 at 2:32 PM Travis Garrison <tgarrison at netviscom.com>
> wrote:
>
>> Traceroute from here if it helps
>>
>>
>>
>> Tracing route to 138-43-128-1.reserved.highland.net [138.43.128.1]
>>
>> over a maximum of 30 hops:
>>
>>
>>
>> 1 <1 ms <1 ms <1 ms [REDACTED]
>>
>> 2 <1 ms <1 ms <1 ms [REDACTED]
>>
>> 3 1 ms 1 ms <1 ms [REDACTED]
>>
>> 4 1 ms <1 ms <1 ms [REDACTED]
>>
>> 5 6 ms 6 ms 6 ms v313.core1.mci3.he.net [216.218.213.141]
>>
>> 6 16 ms 16 ms 16 ms 100ge10-2.core1.dal1.he.net
>> [184.105.81.206]
>>
>> 7 26 ms 26 ms 26 ms
>> xo-as15-as2828.10gigabitethernet6-7.core1.dal1.he.net [184.105.255.78]
>>
>> 8 40 ms 39 ms 40 ms 207.88.14.198.ptr.us.xo.net
>> [207.88.14.198]
>>
>> 9 40 ms 39 ms 40 ms 207.88.12.178.ptr.us.xo.net
>> [207.88.12.178]
>>
>> 10 39 ms 39 ms 39 ms 216.156.16.239.ptr.us.xo.net
>> [216.156.16.239]
>>
>> 11 48 ms 48 ms 48 ms
>> ip65-46-198-198.z198-46-65.customer.algx.net [65.46.198.198]
>>
>> 12 41 ms 41 ms 41 ms
>> occm-6.dhcp.grp1-rng1.tncsvl.blomand.net.57.131.192.in-addr.arpa
>> [192.131.57.6]
>>
>> 13 * * * Request timed out.
>>
>>
>>
>> Thanks
>>
>> Travis
>>
>>
>>
>> *From:* NANOG <nanog-bounces at nanog.org> *On Behalf Of *Siyuan Miao
>> *Sent:* Friday, March 22, 2019 9:22 AM
>> *To:* Nikolas Geyer <nik at neko.id.au>
>> *Cc:* nanog at nanog.org
>> *Subject:* Re: softlayer.com
>>
>>
>>
>> Perhaps it won't work because their customer support will ask you for
>> bi-directional traceroute and refused to forward to backbone team.
>>
>>
>>
>> Then they'll say it's not their fault and you can see the packet is
>> dropped outside our network.
>>
>>
>>
>> Here's a sample traceroute from SoftLayer Washington, San Jose and
>> Seattle in case someone needs it:
>>
>>
>>
>> aveline at iad02-sl01:~$ mtr 138.43.128.1 --report-wide
>>
>> Start: Fri Mar 22 17:20:42 2019
>>
>> HOST: iad02-sl01 Loss% Snt Last Avg
>> Best Wrst StDev
>>
>> 1.|-- [REDACTED] 0.0% 10 1.4
>> 1.5 0.8 3.7 1.0
>>
>> 2.|-- ae13.dar02.wdc01.networklayer.com 0.0% 10 0.5
>> 3.3 0.4 28.6 8.8
>>
>> 3.|-- ae9.bbr01.eq01.wdc02.networklayer.com 0.0% 10 0.8
>> 0.8 0.7 1.0 0.0
>>
>> 4.|-- eqix-dc5.intellifiber.com 0.0% 10 0.8
>> 1.2 0.8 2.2 0.3
>>
>> 5.|-- ae13-0.cr02.asbn01-va.us.windstream.net 0.0% 10 0.9
>> 0.9 0.9 1.0 0.0
>>
>> 6.|-- ae11-0.cr01.atln02-ga.us.windstream.net 0.0% 10 15.6
>> 16.1 15.6 17.4 0.5
>>
>> 7.|-- ae0-0.pe06.atln02-ga.us.windstream.net 0.0% 10 17.4
>> 16.1 15.9 17.4 0.3
>>
>> 8.|-- h43.88.198.64.static.ip.windstream.net 0.0% 10 24.7
>> 24.8 24.6 24.9 0.0
>>
>> 9.|-- east.tndodge-21.static.tncsvl.blomand.net 0.0% 10 22.6
>> 22.8 22.5 23.8 0.0
>>
>> 10.|-- ??? 100.0 10 0.0
>> 0.0 0.0 0.0 0.0
>>
>>
>>
>> aveline at sjc03-sl01:~$ mtr 138.43.128.1 --report-wide
>>
>> Start: Fri Mar 22 16:21:04 2019
>>
>> HOST: sjc03-sl01 Loss% Snt Last Avg
>> Best Wrst StDev
>>
>> 1.|-- [REDACTED] 0.0% 10 2.4
>> 2.0 0.3 14.3 4.3
>>
>> 2.|-- ae0.dar02.sjc01.networklayer.com 0.0% 10 1.0
>> 0.5 0.3 1.3 0.0
>>
>> 3.|-- ae9.bbr01.eq01.sjc02.networklayer.com 0.0% 10 0.8
>> 0.8 0.7 0.9 0.0
>>
>> 4.|-- eqix-sv1.windstream.com 0.0% 10 0.9
>> 0.9 0.8 1.1 0.0
>>
>> 5.|-- ae6-0.cr02.lsaj01-ca.us.windstream.net 0.0% 10 11.6
>> 11.5 11.5 11.6 0.0
>>
>> 6.|-- ae-11-0.cr01.dlls01-tx.us.windstream.net 0.0% 10 42.6
>> 42.7 42.5 43.4 0.0
>>
>> 7.|-- ae7-0.cr02.atln02-ga.us.windstream.net 0.0% 10 64.0
>> 65.6 63.9 74.2 3.4
>>
>> 8.|-- ae1-0.pe06.atln02-ga.us.windstream.net 0.0% 10 62.3
>> 62.7 62.2 66.9 1.5
>>
>> 9.|-- h43.88.198.64.static.ip.windstream.net 0.0% 10 71.9
>> 72.0 71.9 72.2 0.0
>>
>> 10.|-- east.tndodge-21.static.tncsvl.blomand.net 0.0% 10 69.9
>> 68.8 68.6 69.9 0.3
>>
>> 11.|-- ??? 100.0 10 0.0
>> 0.0 0.0 0.0 0.0
>>
>>
>>
>> aveline at sea04-sl01:~$ mtr 138.43.128.1 --report-wide
>>
>> Start: Fri Mar 22 08:19:09 2019
>>
>> HOST: sea04-sl01 Loss% Snt Last Avg
>> Best Wrst StDev
>>
>> 1.|-- [REDACTED] 0.0% 10 0.7
>> 1.2 0.7 1.8 0.0
>>
>> 2.|-- ae12.dar02.sr01.sea01.networklayer.com 0.0% 10 0.6
>> 0.7 0.5 1.3 0.0
>>
>> 3.|-- ae9.bbr01.wb01.sea02.networklayer.com 0.0% 10 1.2
>> 1.0 0.7 1.5 0.0
>>
>> 4.|-- six.seattle-wa.us.windstream.net 0.0% 10 1.5
>> 1.0 0.7 1.7 0.0
>>
>> 5.|-- ae12-0.cr01.chcg01-il.us.windstream.net 0.0% 10 41.1
>> 41.2 41.0 41.6 0.0
>>
>> 6.|-- ae17-0.cr02.chcg01-il.us.windstream.net 0.0% 10 41.1
>> 41.4 41.1 42.0 0.0
>>
>> 7.|-- ae10-0.cr01.atln02-ga.us.windstream.net 0.0% 10 63.8
>> 64.4 63.5 71.1 2.3
>>
>> 8.|-- ae0-0.pe06.atln02-ga.us.windstream.net 0.0% 10 63.7
>> 63.7 63.5 64.0 0.0
>>
>> 9.|-- h43.88.198.64.static.ip.windstream.net 0.0% 10 71.6
>> 71.8 71.5 72.8 0.0
>>
>> 10.|-- east.tndodge-21.static.tncsvl.blomand.net 0.0% 10 71.8
>> 70.8 70.2 71.8 0.3
>>
>> 11.|-- ??? 100.0 10 0.0
>> 0.0 0.0 0.0 0.0
>>
>>
>>
>>
>>
>> Regards,
>>
>> Siyuan Miao
>>
>>
>>
>>
>>
>> On Fri, Mar 22, 2019 at 10:10 PM Nikolas Geyer <nik at neko.id.au> wrote:
>>
>> This is the best approach. Have run into this problem a few times and had
>> zero success getting the filters removed without having SL customers log
>> tickets with support. Verbiage needs to be “this prefix is blocked, please
>> escalate to your backbone team”.
>>
>>
>>
>> Sent from my iPhone
>>
>>
>> On Mar 22, 2019, at 9:56 AM, Forrest Christian (List Account) <
>> lists at packetflux.com> wrote:
>>
>> Another idea...
>>
>>
>>
>> Have you tried reaching out to some of the blocked sites? They likely
>> have better contact information than is available publicly, especially a
>> larger one like indeed.
>>
>>
>>
>> On Thu, Mar 21, 2019, 3:41 PM John Alcock <john at alcock.org> wrote:
>>
>> Still looking for anyone from softlayer.com
>>
>>
>>
>> It has been a challenge. Anything hosted by softlayer.com is being
>> blocked.
>>
>>
>>
>> Here is a small list so far
>>
>>
>>
>> windowbook.tpondemand.com
>> ahainstructornetwork.americanheart.org
>> clover.com
>> Cebroker.com
>> Softlayer.com
>> indeed.com & Enforce Staffing
>>
>>
>>
>> It is growing every day.
>>
>>
>>
>> John
>>
>>
>>
>> On Wed, Mar 20, 2019 at 12:35 PM John Alcock <john at alcock.org> wrote:
>>
>> Afternoon,
>>
>>
>>
>> Thought I would start a new thread. After researching, traceroutes, etc,
>> I think I found my problem.
>>
>>
>>
>> 9 out of the 10 sites that subscribers on my new block is being hosted by
>> softlayer.
>>
>>
>>
>> Anyone on the list have contacts with softlayer. Right now I have an
>> email to abuse. The support line will not help me out.
>>
>>
>>
>> John
>>
>>
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