Do ISP's collect and analyze traffic of users?

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>> As a decent sized north American ISP I think I need totally agree with this post. There simply is not any economically justifiable reason to collect customer data, doing so is expensive, and unless you are trying to traffic shape like a cell carrier

> They shape? News to me...

You can find this in their respective network management disclosures. Most typically it is bitrate shaping of OTT video traffic. 

JL

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