AWS hosted sites like slack unreachable
Pete Rohrman
prohrman at stage2networks.com
Fri Jul 21 01:04:58 UTC 2023
Margi,
I ran into that years ago with AWS. I had a service provider clearing
calls for me, and they were hosted on AWS. Kept pushing my service
provider to open tickets with AWS. The issue would resolve for a day,
then return, etc..... There was no permanent resolution offered by
AWS. The issue kept re-emerging. I wasn't a paying customer of AWS, so
I had to find another solution.
The solution that I was forced to use was to set up a proxy on another
network. I built a virtual server (I used DigitalOcean), set it up to
proxy that specific traffic, and I had to bounce all the traffic off of
that proxy to get in/out of AWS.
Keep that solution in your back pocket if you don't get this cleared up.
Good Luck,
Pete
Stage2 "Survivor Island" Bronze Medal Winner
On 7/20/23 17:31, Daniel Marks via NANOG wrote:
> You didn’t specify anything that would be useful to narrow down the
> issue (i.e. location, asn, error codes, etc) - We had a somewhat
> similar issue at DET-IX with routes to us-east-1 and us-east-2 seeing
> a lot of packet loss, but AWS eventually just de-peered the exchange
> entirely since it was an issue with their equipment.
>
>> On Jul 20, 2023, at 5:17 PM, Margi Varia via NANOG <nanog at nanog.org>
>> wrote:
>>
>> Hi Nanog,
>>
>> We are seeing this weird issue in one part of the network. Customers
>> in one public subnet are not able to reach certain websites suddenly
>> which are hosted in AWS likeslack.com <http://slack.com/>,bill.com
>> <http://bill.com/>..
>>
>> We changed the subnet to new one and issue resolved, after 48 hours,
>> we have the same issue again. We are not AWS customer, so can't call
>> them, but what are our options?
>>
>> Thanks,
>> Margi
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman.nanog.org/pipermail/nanog/attachments/20230720/b9802d0e/attachment.html>
More information about the NANOG
mailing list