Consumer networking head scratcher

Thu Mar 2 16:13:46 UTC 2017

On Thu, Mar 2, 2017, at 10:32 AM, Dann Schuler wrote:
> Just a quick sanity check here since I know we can occasionally overlook
> the simple things.  You have updated the firmware to the latest available
> version correct?  Have you checked for any odd services like QoS,
> parental controls or an IDS?  Have you tried wiping it to factory default
> and reconfiguring it?
> 
> What happens if you give the affected machine a new IP?  Could it be some
> service on the device affecting that specific IP?
> 

Yes, I've done all of these.  It was running the latest version of code
and I even tried rolling back.  Disabled SPI firewalls, ipv6, verified
QoS and parental controls are off, etc.

The issue impacts multiple device so doesn't appear specific to one IP.

Thanks