SoCal FIOS outage(?) / static IP readdressing

Paul B. Henson henson at acm.org
Wed Jan 4 21:52:15 UTC 2017


> From: Valdis.Kletnieks at vt.edu
> Sent: Wednesday, January 04, 2017 6:49 AM
> 
> Even if nothing else happens, calling in and reporting the problem *does*
> (or at least it *should*) set the clock running for any SLA-related
> compensation.

I'm pretty sure FIOS doesn't have any contractual SLA's. I suppose if you
call and whine enough you might get a billing credit, but as another poster
pointed out, it's generally not worth it.




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