Frontier Internet Outage

Mel Beckman mel at beckman.org
Mon May 2 13:56:20 UTC 2016


We are seeing high latency  to destinations within Frontier, but not to other locations outside Frontier:

 traceroute 71.102.212.201
traceroute to 71.102.212.201 (71.102.212.201), 64 hops max, 52 byte packets
 1  98.112.74.1 (98.112.74.1)  4.349 ms  4.264 ms  4.855 ms
 2  172.102.105.108 (172.102.105.108)  9.970 ms  12.494 ms  10.134 ms
 3  ae8---0.scr02.lsan.ca.frontiernet.net (74.40.3.49)  9.833 ms  9.653 ms  10.081 ms
 4  be10---0.lcr22.snlo.ca.frontiernet.net (74.40.3.54)  22.614 ms  24.705 ms  25.338 ms
 5  172.102.96.195 (172.102.96.195)  24.824 ms  24.521 ms  25.280 ms
 6  71.102.212.201 (71.102.212.201)  114.610 ms  134.279 ms  140.006 ms


 ping -s 1400 71.102.212.201
PING 71.102.212.201 (71.102.212.201): 1400 data bytes
Request timeout for icmp_seq 0
1408 bytes from 71.102.212.201: icmp_seq=0 ttl=59 time=1313.874 ms
1408 bytes from 71.102.212.201: icmp_seq=1 ttl=59 time=749.040 ms
1408 bytes from 71.102.212.201: icmp_seq=2 ttl=59 time=200.203 ms
1408 bytes from 71.102.212.201: icmp_seq=3 ttl=59 time=209.519 ms
1408 bytes from 71.102.212.201: icmp_seq=4 ttl=59 time=286.727 ms
1408 bytes from 71.102.212.201: icmp_seq=5 ttl=59 time=338.709 ms
1408 bytes from 71.102.212.201: icmp_seq=6 ttl=59 time=1588.306 ms
1408 bytes from 71.102.212.201: icmp_seq=7 ttl=59 time=1627.653 ms
1408 bytes from 71.102.212.201: icmp_seq=8 ttl=59 time=1380.360 ms
1408 bytes from 71.102.212.201: icmp_seq=9 ttl=59 time=424.260 ms
1408 bytes from 71.102.212.201: icmp_seq=10 ttl=59 time=361.577 ms
1408 bytes from 71.102.212.201: icmp_seq=11 ttl=59 time=283.573 ms
1408 bytes from 71.102.212.201: icmp_seq=12 ttl=59 time=921.086 ms
1408 bytes from 71.102.212.201: icmp_seq=13 ttl=59 time=1037.984 ms
1408 bytes from 71.102.212.201: icmp_seq=14 ttl=59 time=902.649 ms

traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
 1  98.112.74.1 (98.112.74.1)  6.391 ms  4.006 ms  5.330 ms
 2  172.102.103.6 (172.102.103.6)  9.884 ms  6.952 ms  7.421 ms
 3  ae8---0.scr01.lsan.ca.frontiernet.net (74.40.3.37)  7.531 ms  7.040 ms  10.007 ms
 4  ae0---0.cbr01.lsan.ca.frontiernet.net (74.40.3.198)  7.441 ms  17.652 ms  7.147 ms
 5  74.40.26.254 (74.40.26.254)  7.475 ms  6.983 ms  7.490 ms
 6  216.239.59.205 (216.239.59.205)  7.468 ms
    209.85.245.99 (209.85.245.99)  9.587 ms
    64.233.174.37 (64.233.174.37)  7.364 ms
 7  216.58.215.237 (216.58.215.237)  6.996 ms
    209.85.249.221 (209.85.249.221)  7.648 ms
    216.239.62.103 (216.239.62.103)  7.194 ms
 8  google-public-dns-a.google.com (8.8.8.8)  7.275 ms  7.730 ms  7.039 ms

ping 8.8.8.8    
PING 8.8.8.8 (8.8.8.8): 56 data bytes
64 bytes from 8.8.8.8: icmp_seq=0 ttl=57 time=6.596 ms
64 bytes from 8.8.8.8: icmp_seq=1 ttl=57 time=5.773 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=57 time=5.534 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=57 time=7.839 ms
64 bytes from 8.8.8.8: icmp_seq=4 ttl=57 time=7.851 ms

 -mel beckman

> On May 2, 2016, at 6:50 AM, Jeff Richmond <jeff.richmond at gmail.com> wrote:
> 
> Matt, I will ping you direct, but for the public audience, we had a hardware issue this morning that was triggered during a config change on the peering routers. Should be resolved here very shortly.
> 
> Thanks,
> -Jeff
> 
>> On May 2, 2016, at 4:47 AM, Matt Hoppes <mattlists at rivervalleyinternet.net> wrote:
>> 
>> Is anyone else seeing major routing issues across the Frontier IP network this morning?
>> 
>> I have been unable to get ahold of anyone at Frontier as of yet.
> 



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