Oh dear, we've all been made redundant...

Mon Mar 21 19:30:18 UTC 2016

Every time I have to ring about my home internet the first think they ask
be to do is reboot the modem and then connect via cable and check the link
light is green.

Had to fight with them before since the  *FRITZ!**Box* they supplied did
not have network link LEDs. Also I know it was a PPPoE auth  issue looking
at the pcap from the router.

Still did not stop them from insisting it was a modem issues and sent me
out 3 replacements.
On 21 Mar 2016 18:33, "Ken Chase" <math at sizone.org> wrote:

> "how many times did he reboot it?" "once."  "well, i think he needs to try
> a
> few more times."
>
> The Website Is Down: https://www.youtube.com/watch?v=uRGljemfwUE#t=6m30s
>
> (old but good.)
>
> /kc
>
>
> On Mon, Mar 21, 2016 at 01:06:35PM -0400, Chuck Church said:
>   >Uggghhh.  I've always hated this 'reboot, see if it fixes it'
> methodology.  If the CPEs can't recover from error conditions correctly,
> they shouldn't be used.  I blame Microsoft for making this concept
> acceptable.  LOL.
>   >
>   >Chuck
>   >
>   >-----Original Message-----
>   >From: NANOG [mailto:nanog-bounces at nanog.org] On Behalf Of Mike
>   >Sent: Sunday, March 20, 2016 1:22 PM
>   >To: nanog at nanog.org
>   >Subject: Re: Oh dear, we've all been made redundant...
>   >
>   >
>   >This is great, I now have something I can show to my customers to
> confirm that all this power cycling and such really is an 'accepted
> problem'...
>   >
>   >On 03/19/2016 04:16 PM, Warren Kumari wrote:
>   >> Found on Staple's website:
>   >>
> http://www.staples.com/NetReset-Automated-Power-Cycler-for-Modems-and-
>   >> Routers/product_1985686
>   >>
>   >> Fixes all issues, less downtime, less stress...
>   >> Improves performance, eliminates buffering...
>   >> It slices, it dices in teeny, tiny slices.
>   >> It makes mounds of julienne fries in just seconds.
>   >> ...
>   >>
>   >> Description - copied here for convenience:
>   >>
>   >> All the issues associated with the Internet being down can be solved
>   >> by power cycling the modem and router. But that can be hard to do!
>   >> NetReset resolves network issues by offering sequential power cycling.
>   >> This means that when the modem and router are plugged into the device,
>   >> they are powered up at different times. The modem is powered up first,
>   >> then a minute later, the router is powered up. This rebooting will
>   >> occur at initial setup, every 24 hours and after a power failure. Do
>   >> you have a modem/router combo? No problem! NetReset will also power
> cycle the modem/router combo.
>   >>
>   >>
>   >> Automatically resets user's Internet every 24 hours Maximizes Internet
>   >> speed & reliability Eliminates media stream buffering Hands-free
>   >> Internet reset Resets hard-to-reach modem/router Less Internet
>   >> downtime Less daily stress No need to manually reset Reset occurs at
>   >> programmed time Updated information from Internet service provider
>   >> Proper reboot after a power failure Resetting allows equipment to
>   >> auto-correct issues
>   >>
>   >>
>   >
>
> --
> Ken Chase - math at sizone.org
>