Best practices for sending network maintenance notifications
Robert Drake
rdrake at direcpath.com
Wed Apr 6 22:52:54 UTC 2016
I've been on hold a few times with some companies that had great 80's
music. I almost asked them to put me back on hold when they finally
took me off. Sometimes it's a party when one of the people on the call
hits the hold button, it depends on how bad the outage is :)
On 4/6/2016 4:56 PM, Ray Orsini wrote:
> "The other "don't do that" is never configure Music on Hold for any NOC/SOC
> lines. Few things are more annoying than a eight hour trouble shooting
> conference bridge, and one of the dozen NOC/SOCs on the bridge hits the Hold
> button."
>
>
> Now that you've said it it seems so obvious. But, honestly I'd never thought
> it until right now. Thanks!
>
> Regards,
> Ray Orsini – CEO
> Orsini IT, LLC – Technology Consultants
> VOICE DATA BANDWIDTH SECURITY SUPPORT
> P: 305.967.6756 x1009 E: ray at orsiniit.com TF: 844.OIT.VOIP
> 7900 NW 155th Street, Suite 103, Miami Lakes, FL 33016
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> Your Tickets
>
>
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