Level3 Customer Center Down?

Wed Nov 11 14:35:23 UTC 2015

When L3 had a major outage last night at 9PM PST during scheduled maintenance (thousands of prefixes, including ours, stopped advertising across their border) we discovered the portal was down. I phoned in to open the BGP outage ticket, and let them know about the portal too. The portal was then up and down during the outage, which resolved about three hours later. But the portal kept bouncing, with DNS problems, and 404 messages. 

 -mel beckman

> On Nov 11, 2015, at 6:27 AM, Matt Hoppes <mhoppes at indigowireless.com> wrote:
> 
> Has anyone else experienced the Level3 Customer Center down for the past 2 days?  All I get when I try to go there is:
> 
> http://www.level3.com/en/customer-center/
> 
> An HTTP error occurred while getting:
> 
> http://www.level3.com/en/customer-center/
> 
> 
> Tried in multiple browsers from multiple ISPs.