Comcast Support (from NANOG Digest, Vol 84, Issue 23)

Livingood, Jason Jason_Livingood at cable.comcast.com
Mon Feb 23 16:04:53 UTC 2015


FWIW, if you phone support you generally end up with a tier-1 person. In cases where people have more technical background, you may want to try things that land in more senior levels of Care (or even get checked by engineering directly) such as:

- Customer support forums: http://forums.comcast.com/comcastsupport/
- Twitter: @ComcastCares https://twitter.com/comcastcares
- Broadband Reports forum: http://www.dslreports.com/forum/comcast
- Reddit: http://www.reddit.com/r/comcast

- Jason

On 2/23/15, 1:25 AM, "Peter Loron" <peterl at standingwave.org<mailto:peterl at standingwave.org>> wrote:

Apologies for a bit off topic, but I’m trying to get an issue resolved and am having trouble reaching anybody who seems clue positive





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