Bright House IMAP highwater warning real?

Edwin Mallette edwin.mallette at gmail.com
Wed Aug 5 15:04:37 UTC 2015


Yeah, so not a Bright House Networks email administrator but I am
affiliated with Bright House Networks.  I have forwarded the thread to our
email administration team.

Cheers!

Ed

>On 8/2/15, 3:53 PM, "NANOG on behalf of Jay Ashworth"
><nanog-bounces at nanog.org on behalf of jra at baylink.com> wrote:
>
>>I think the body text of the message should identify it as coming from
>>the Bright House email system? I think it should be written in standard
>>USAdian English, which that is decidedly not.
>>
>>Or perhaps the problem is that that subject line was supposed to be
>>parameterized, and the number of bytes is missing for some reason. But in
>>any event that is a common message to spoof, and the more bits of
>>identity that are in it the harder it is to do so. That message format
>>has almost zero bit of provider-identifiable data.
>>
>>"""
>>Your Bright House Networks IMAP email storage for user at domain.com is at
>>490MB, approaching your quota of 500MB.
>>
>>IMAP email permits you to access all your mail folders by storing them on
>>the mail server, but because of this, all mail in your folders
>>contributes to your storage limit.
>>
>>You can delete messages to reduce your storage, or move them to your PC.
>>If you delete them, or have already deleted them, you usually must
>>'compact' each folder to reclaim the extra space.
>>
>>Alternatively, you can contact Customer Care to see about having your
>>quota increased.
>>"""
>>
>>Cheers,
>>-- jra
>>
>>On August 2, 2015 3:44:35 PM EDT, Frank Bulk <frnkblk at iname.com> wrote:
>>>What do you think their message should say?  We struggled over this,
>>>too, and settled on some soft language, included information on how to
>>>purchase more storage, and also provided our email address and phone
>>>numbers.
>>>
>>>Frank
>>>
>>>-----Original Message-----
>>>From: NANOG [mailto:nanog-bounces at nanog.org] On Behalf Of Jay Ashworth
>>>Sent: Sunday, August 02, 2015 1:55 PM
>>>To: nanog at nanog.org
>>>Subject: Bright House IMAP highwater warning real?
>>>
>>>Any brighthouse email admins on the list? My sister got the following
>>>high water warning message, with the included headers which, since they
>>>appear to include no Received: headers, look like they actually came
>>>from brighthouse's email cluster.
>>>
>>>If this is a real Bright House warning message, somebody should be
>>>flogged. Teaching people which messages is to believe is hard enough...
>>>
>>>Cheers,
>>>-- jra
>>>
>>>
>>>-------- Original Message --------
>>>Subject: Re: Fwd: ATTENTION: High Water Mark Notification, bytes in the
>>>mailbox!
>>>
>>>I lied. The header to yours - which I finally found - is nice and long.
>>> the header on this one is
>>>
>>>Return-Path: <>
>>>From: admin
>>>Subject: ATTENTION: High Water Mark Notification, bytes in the mailbox!
>>>Date: Sun, 2 Aug 2015 06:22:44 +0000
>>>Message-ID: e31468ce-38de-11e5-b0a6-17507733086b
>>>
>>>>>-----Original Message-----
>>>>>From: admin
>>>>>Sent: Sun, 02 Aug 2015 2:22 AM
>>>>>Subject: ATTENTION: High Water Mark Notification, bytes in the
>>>>mailbox!
>>>>>
>>>>>Your mailbox is over the high water mark.
>>>>>Please delete some messages from your mailbox.
>>>-- 
>>>Sent from my Android phone with K-9 Mail. Please excuse my brevity.
>>
>>-- 
>>Sent from my Android phone with K-9 Mail. Please excuse my brevity.
>





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