Zayo opinions

Wed Nov 12 22:08:52 UTC 2014

We've leased several 10G circuits from them and they perform adequately and
NOC has been responsive.  Pacific Northwest Region.

-Dan

On Wed, Nov 12, 2014 at 1:33 PM, Ryan Wilkins <ryan at deadfrog.net> wrote:

> I don’t know the history on Zayo but they acquired Abovenet of which I’m a
> customer.
>
> Quite frankly, I haven’t been impressed.  The support went to shit.  The
> last two tickets that I’ve opened with them have had mixed results.  The
> first ticket they called me back 5 days after opening a ticket for a DDoS
> block request and the second they never called back for another DDoS block
> request.  Next time I call them I’m going to demand to speak with someone
> immediately.
>
> Otherwise, the network seems to be fine.
>
> Ryan
>
>
> > On Nov 12, 2014, at 4:16 PM, james jones <james at freedomnet.co.nz> wrote:
> >
> > I am current going through some vendor selection for tier 1 providers. I
> > was trying get some opinions on Zayo. I have personally never heard of
> > them. Thoughts?
>
>