Comcast IPv6 Update

Fri Jun 1 14:04:54 UTC 2012

Jimmy,

Trust me, I work for Comcast and run the IPv6 program.  This has been the
case for nearly 7 years.  We can take some of the items below off list.

We have launched IPv6 for residential broadband at this time.  Commercial
DOCSIS support is later this year.

We can do two things.  Get you a residential trial kit so you can have
IPv6 for W6L and make sure I have your information for when we start
trials for commercial DOCSIS support for IPv6.

John
=========================================
John Jason Brzozowski
Comcast Cable
m) +1-609-377-6594
e) mailto:john_brzozowski at cable.comcast.com
o) +1-484-962-0060
w) http://www.comcast6.net
=========================================

-----Original Message-----
From: Jimmy Sadri <jimmys at myesn.com>
Date: Friday, June 1, 2012 9:51 AM
To: Jason Livingood <Jason_Livingood at cable.comcast.com>, "'Blake T.
Pfankuch'" <blake at pfankuch.me>, John Jason Brzozowski
<john_brzozowski at cable.comcast.com>, NANOG <nanog at nanog.org>
Subject: RE: Comcast IPv6 Update

>Jason,
>	I remembered this post and decided to check on the status of this
>for World Ipv6 day coming up in on the 5th of this month and so I called
>Comcast bussiness support... what a nightmare... the first guy told me
>that
>I already have static IP address so why do I need Ipv6 addresses?
>Then he told me that I can still "surf the Internet" with Ipv4 addresses
>and
>I don't need Ipv6 addresses.  I asked to speak to someone who
>knows more about the Ipv6 rollout he then told me that there is nothing to
>know.  I tried to get him to "escalate it" as you suggested below
>but he refused telling me that a request for Ipv6 addresses is not a valid
>technical reason to escalate.  He did offer to let me speak to his
>supervisor.  His supervisor wasn't much better.  I explained to him how I
>have been following things on comcast6.net and with Ipv6 day coming
>up I thought maybe there had been somekind of forward progress on
>deployment
>and could he at least point me in the right direction for someone
>to talk to about it.  He then told me that there is no such person and
>that
>if there was such a person that Comcast's Ipv6 rollout plans and
>locations are proprietary information not to revealed to customers like
>me.
>I referenced NANOG and the below post and was told first that
>how do I know that person is actually a Comcast employee?  I guess besides
>the addresses from you guys @cable.comcast.com I don't know for sure
>that you guys are actually Comcast employees I just asume that you are who
>you say you are.  For the record I don't doubt that you guys work for
>Comcast but then the supervisor tells me that even IF the people I
>referenced DO work for Comcast that they are in violation of company
>policy 
>for speaking in a public forum and claiming to work for Comcast...
>
>Wow... I just wanted some info on deployment scheduling and possilbe
>timelines for getting Ipv6 and I get all that.  Gotta say they could
>really
>do better in the customer service dept.  I wonder if you guys have any
>more
>info on this or can at least point me in the right direction... like I
>said I already tried Comcast Business Support with the above results...
>so I
>guess if you can help find out this before World Ipv6 day so that I
>could participate that would be ideal...  I wonder if anyone else has
>tried
>getting this info on the list with better results?
>
>- Jimmy 
>
>-----Original Message-----
>From: Livingood, Jason [mailto:Jason_Livingood at cable.comcast.com]
>Sent: Wednesday, November 09, 2011 8:58 AM
>To: Blake T. Pfankuch; Brzozowski, John; NANOG
>Subject: Re: Comcast IPv6 Update
>
>On 11/9/11 11:54 AM, "Blake T. Pfankuch" <blake at pfankuch.me> wrote:
>
>
>>This appears directed at the Home market.  Any word on the Business
>>Class market even as a /128?
>
>Business Class is coming later. It won't hurt to contact the Business
>Class
>sales number and ask about IPv6 (and tell them to escalate it) - it all
>helps get us internal support and buy in. It is definitely on our radar
>though. 
>
>- Jason
>
>